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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

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50,579 reviews

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Massachusetts
1 review
0 helpful votes
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I got lots of jewelry for a good price!
September 28, 2021

I got lots of jewelry for a good price! Of course i looked at the sales but the quality of each product seems good.

Date of experience: September 28, 2021
Indiana
1 review
0 helpful votes
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Delivered fast & great quality jewelry! Very satisfied!

Date of experience: September 28, 2021
Arizona
1 review
0 helpful votes
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Came in on time and everything looked amazing, wonderful service as usual!

Date of experience: September 28, 2021
Texas
1 review
0 helpful votes
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It was fine kind of upset from the wrong item, but I'm not too upset it is still cute.

Date of experience: September 28, 2021
Canada
1 review
0 helpful votes
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Arrive quickly just need to go get my ear pierced and honestly thats where my experience stops for now so i wil fill up the fifty required words needed for this description.

Date of experience: September 28, 2021
Arizona
1 review
0 helpful votes
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It would not take my debit card at first so had to...
September 28, 2021
Updated review

It would not take my debit card at first so had to use a credit card. What's up with that?

Date of experience: September 27, 2021

Hope the items are nice!
September 28, 2021
Previous review

Hope the items are nice!

Date of experience: September 27, 2021

This went thru easily
September 28, 2021
Previous review

This went thru easily - thank you.

Date of experience: September 27, 2021

It would not take my debit card at first so had to...
October 28, 2021
Previous review

It would not take my debit card at first so had to use a credit card. What's up with that?

Date of experience: September 27, 2021
New York
1 review
0 helpful votes
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Always pleased with my orders
September 28, 2021

Always pleased with my orders. Good quality. Very fast delivery! Will be ordering again.

Date of experience: September 27, 2021
Oklahoma
1 review
0 helpful votes
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Twas not overpriced n I received it in a timely manner. Radical stuff, squad

Date of experience: September 27, 2021
Iowa
1 review
0 helpful votes
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They have very cute pieces and quick customer service.

Date of experience: September 27, 2021
New York
1 review
0 helpful votes
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Much better than the previous time I ordered. Will shop again.

Date of experience: September 27, 2021
Iowa
1 review
0 helpful votes
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Easy to follow
September 28, 2021

Easy to follow. Very pretty jewelry and will most likely come back

Date of experience: September 27, 2021
Georgia
1 review
0 helpful votes
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My experience was great
September 27, 2021

My experience was great. Order came in on time and they are beautiful. Cant wait to try them out!

Date of experience: September 27, 2021
Virginia
1 review
0 helpful votes
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I would suggest a way to save jewelry you're interested in buying later, like a favorites section.

Date of experience: September 27, 2021
Wisconsin
1 review
0 helpful votes
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Every order I've placed, the jewelry quality had been horrible

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2021
Georgia
1 review
0 helpful votes
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It was fantastic
September 27, 2021

It was fantastic. I love the products that I purchased.

Date of experience: September 27, 2021
Florida
1 review
0 helpful votes
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Good deal for a good price
September 27, 2021

Good deal for a good price. I always receive my orders quickly and for a great discount. Thank you!

Date of experience: September 27, 2021
California
1 review
0 helpful votes
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Quick shipping!
September 27, 2021

Quick shipping! Nice packaging and lovely jewelry!

Date of experience: September 27, 2021
Virginia
1 review
0 helpful votes
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High quality jewelry with cute designs and the price isn't too expensive.

Date of experience: September 27, 2021
Georgia
1 review
0 helpful votes
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I was disappointed with the product and I don't think I will order anything else.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2021
New Hampshire
1 review
0 helpful votes
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Overall I'm happy with what I received. Just disappointed that rather than getting the Cresent moon nipple shields I ordered, I got an industrial barbel instead... very confused as to how that happened

Date of experience: September 27, 2021