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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,474
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,594 reviews

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North Carolina
1 review
0 helpful votes
Follow Audrey M.
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Good quality jewelry decent paced shipping and receiving

Date of experience: September 30, 2021
Canada
1 review
0 helpful votes
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Je n'ai pas reçu les produits que j'avais commandé mais le service à la clientèle qui m'a répondu rapidement chaque fois, m'a fait parvenir les bons items par la suite, sans frais.

Date of experience: September 30, 2021
Delaware
1 review
0 helpful votes
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Great!
September 30, 2021

Great! I love all of my new jewelry. It's very true to the picture. I haven't used the nose rings yet though. My fave is the light pink industrial, it's matte!

Date of experience: September 30, 2021
Ireland
1 review
0 helpful votes
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Good experience over all, never had any problems so far

Date of experience: September 30, 2021
Arizona
1 review
0 helpful votes
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Very smooth process, came a lot faster than expected!

Date of experience: September 29, 2021
South Carolina
1 review
0 helpful votes
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Found exactly what I was looking for
September 30, 2021

Found exactly what I was looking for. Site was easy to find what I was looking for. Delivery was very fast!

Date of experience: September 29, 2021
Connecticut
1 review
0 helpful votes
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Everytime i order from here I'm never disappointed

Date of experience: September 29, 2021
District of Columbia
1 review
0 helpful votes
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When I ordered it the company notified me to tell me when it shipped and when it arrived and it arrived rather quickly!

Date of experience: September 29, 2021
New Hampshire
1 review
0 helpful votes
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Shipping was an alright pace but some of the pieces were too big

Date of experience: September 29, 2021
Georgia
1 review
0 helpful votes
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Easy to use and very cute designs
September 30, 2021

Easy to use and very cute designs. Plus so many options to chose from

Date of experience: September 29, 2021
Canada
1 review
0 helpful votes
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Great shopping experience
September 30, 2021

Great shopping experience. Prices were great and the septum jewelry is so pretty! Will be ordering from here again later.

Date of experience: September 29, 2021
Pennsylvania
1 review
0 helpful votes
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Easy to find what your looking for fair prices cute navel jewelry

Date of experience: September 29, 2021
Michigan
1 review
0 helpful votes
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I guess fine I had peace browsing
September 29, 2021

I guess fine I had peace browsing. Many choices to choose from will be coming back soon.

Date of experience: September 29, 2021
Texas
1 review
0 helpful votes
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My experience was great would shop again
September 29, 2021

My experience was great would shop again. No complains. Lived how simple it was to place an order too.

Date of experience: September 29, 2021
New York
1 review
0 helpful votes
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Quick and good communication
September 29, 2021

Quick and good communication. I love the piercings on here.

Date of experience: September 29, 2021
Indiana
1 review
0 helpful votes
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Quick, easy, and love how the website is setup for detailed sizes on jewelry

Date of experience: September 29, 2021
New York
1 review
0 helpful votes
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Good place to buy stuff xxxxxxxxxxoo i got what i meeded at a good price although the shipping was more than the products im happy

Date of experience: September 29, 2021
Texas
1 review
0 helpful votes
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I love the different variation of jewelry that you all offer. The website is extremely user friendly and so nice to navigate through!

Date of experience: September 29, 2021
Ohio
1 review
0 helpful votes
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Didn't think they were that big before ordering. Wish they were a bit smaller

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2021
Florida
1 review
0 helpful votes
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I like the products but it took so long to be delivered.

Date of experience: September 29, 2021