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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,723 reviews

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Georgia
1 review
0 helpful votes
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It was good
October 4, 2021

It was good. Def will be buying again. The jewelry is so cute!

Date of experience: October 4, 2021
Arizona
1 review
0 helpful votes
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Everything was as described and at a great price! Fast shipping :) <3

Date of experience: October 4, 2021
Washington
1 review
0 helpful votes
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I loved most of what I got and I got most of what I ordered. I was kind of disappointed because I didn't get the pink acrylic over steel tongue ring and it was replaced with a little butterfly belly button piercing but I'll probably just give it to a friend that has their belly button pierced.

Date of experience: October 4, 2021
Wisconsin
1 review
0 helpful votes
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Love the product and quality only thing I wish was different was I don't think they need to be as long as they are

Date of experience: October 3, 2021
Texas
1 review
0 helpful votes
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Excellent selections with excellent prices, and a very timely delivery

Date of experience: October 3, 2021
Illinois
1 review
0 helpful votes
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Great experience every time
October 4, 2021

Great experience every time. Delivery is always on time and jewelry is very nice, good quality. I have super sensitive skin and I've never had an issue with irritation :)

Date of experience: October 3, 2021
Texas
1 review
0 helpful votes
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Missing items in order emailed customer service but it's taking forever

Date of experience: October 3, 2021
Ohio
1 review
0 helpful votes
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Very good service and they got it to me pretty early than they said they would take. Quick service and good packaging

Date of experience: October 3, 2021
Wisconsin
1 review
0 helpful votes
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Everything arrived in perfect condition and is of great quality! I love the matte color and how it looks

Date of experience: October 3, 2021
Ohio
1 review
0 helpful votes
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It was alright overall, just not the barbell quality.

Date of experience: October 3, 2021
Virginia
1 review
0 helpful votes
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My overall experience was fine and I did buy more!

Date of experience: October 3, 2021
Oregon
1 review
0 helpful votes
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Been using body candy for a few years now and I've loved the variety. There are so many beautiful little pieces & everything is so well made.

Date of experience: October 3, 2021
Florida
1 review
0 helpful votes
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Good jewels for my boobs, they fit good and look great.

Date of experience: October 3, 2021
New York
1 review
0 helpful votes
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Website is slow and hard to navigate
November 2, 2021

Website is slow and hard to navigate - cluttered and disorganized.

Date of experience: October 3, 2021
Nebraska
1 review
0 helpful votes
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Ordering directly from body candy was way more efficient, curteous a nd fast than ordering through amazon!

Date of experience: October 3, 2021
Texas
1 review
0 helpful votes
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Difficult, I was trying to shop for gifts for someone else.

Date of experience: October 3, 2021
Georgia
1 review
0 helpful votes
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Love BodyCandy!
October 3, 2021

Love BodyCandy! I have ordered before and it's always delivered on time and products are always what I've ordered

Date of experience: October 3, 2021
Minnesota
1 review
0 helpful votes
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Everything was exactly what I ordered and came early than expected.

Date of experience: October 3, 2021
New York
3 reviews
0 helpful votes
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I liked the selection but was not happy with the receipt of the product... glad I didn't pay full price...

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2021
Virginia
1 review
0 helpful votes
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First time ordering, received items quickly and am very happy with all of them.

Date of experience: October 3, 2021