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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

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50,649 reviews

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California
1 review
0 helpful votes
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Good
November 3, 2021

Good. Really good service. Thanks a lot guys super

Date of experience: October 4, 2021
New York
1 review
0 helpful votes
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Didn't receive the marble tongue ring received everything else

Date of experience: October 4, 2021
California
1 review
0 helpful votes
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Very easy to navigate the website and fast shipping!

Date of experience: October 4, 2021
Texas
1 review
0 helpful votes
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I rating a 3 only because the ring itself looks too big in my nose. The magnet is strong and not painful at all, it stays in well. I love this! Just wish it was a little smaller. It came in the mail fast- 4 days! I used the 5-7 day shipping so it came early.

Date of experience: October 4, 2021
Minnesota
2 reviews
0 helpful votes
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Simple and easy to browse
October 4, 2021

Simple and easy to browse. Fantastic items! I plan to buy much more soon.

Date of experience: October 4, 2021
Montana
2 reviews
0 helpful votes
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Overall my experience was awesome no problems love my tongue rings

Date of experience: October 4, 2021
Texas
1 review
0 helpful votes
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It was very nice seeing all of the of the beautiful jewelry

Date of experience: October 4, 2021
Tennessee
1 review
0 helpful votes
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Website is easy to navigate!
October 4, 2021

Website is easy to navigate! I love all the options. I just placed my order, so I have not received my items yet. I'm excited for them!

UPDATE: Received my items and they're great!

Date of experience: October 4, 2021
Florida
2 reviews
0 helpful votes
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Generally great, just the belly piercing that came a little oxidized that I didn't like.

Date of experience: October 4, 2021
Illinois
1 review
0 helpful votes
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Very quick delivery
October 4, 2021

Very quick delivery. Super impressed with the jewelry!

Date of experience: October 4, 2021
Georgia
1 review
0 helpful votes
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It was good
October 4, 2021

It was good. Def will be buying again. The jewelry is so cute!

Date of experience: October 4, 2021
Arizona
1 review
0 helpful votes
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Everything was as described and at a great price! Fast shipping :) <3

Date of experience: October 4, 2021
Washington
1 review
0 helpful votes
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I loved most of what I got and I got most of what I ordered. I was kind of disappointed because I didn't get the pink acrylic over steel tongue ring and it was replaced with a little butterfly belly button piercing but I'll probably just give it to a friend that has their belly button pierced.

Date of experience: October 4, 2021
Wisconsin
1 review
0 helpful votes
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Love the product and quality only thing I wish was different was I don't think they need to be as long as they are

Date of experience: October 3, 2021
Texas
1 review
0 helpful votes
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Excellent selections with excellent prices, and a very timely delivery

Date of experience: October 3, 2021
Illinois
1 review
0 helpful votes
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Great experience every time
October 4, 2021

Great experience every time. Delivery is always on time and jewelry is very nice, good quality. I have super sensitive skin and I've never had an issue with irritation :)

Date of experience: October 3, 2021
Texas
1 review
0 helpful votes
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Missing items in order emailed customer service but it's taking forever

Date of experience: October 3, 2021
Ohio
1 review
0 helpful votes
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Very good service and they got it to me pretty early than they said they would take. Quick service and good packaging

Date of experience: October 3, 2021
Wisconsin
1 review
0 helpful votes
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Everything arrived in perfect condition and is of great quality! I love the matte color and how it looks

Date of experience: October 3, 2021
Ohio
1 review
0 helpful votes
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It was alright overall, just not the barbell quality.

Date of experience: October 3, 2021