Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,527 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Akhil A.
Unfollow Akhil A.
Share Review
Report Review

Faster delivery than expected to Canada. Overall good experience

Date of experience: October 26, 2021
Virginia
1 review
0 helpful votes
Follow Apryl J.
Unfollow Apryl J.
Share Review
Report Review

Overall easy site and good products and would probably shop again with body candy

Date of experience: October 26, 2021
New York
1 review
0 helpful votes
Follow Brenda H.
Unfollow Brenda H.
Share Review
Report Review

Love!
October 26, 2021

Love! Best place to buy ear piercing. Love that it has so many options to choose from.

Date of experience: October 26, 2021
New York
1 review
0 helpful votes
Follow SUSAN K.
Unfollow SUSAN K.
Share Review
Report Review

I am very happy with my purchase this time, as well as my previous orders.

Date of experience: October 26, 2021
Idaho
1 review
0 helpful votes
Follow Jessica A.
Unfollow Jessica A.
Share Review
Report Review

Easy to find what I was looking for and quick shipping!

Date of experience: October 26, 2021
Washington
1 review
0 helpful votes
Follow Alyssa Q.
Unfollow Alyssa Q.
Share Review
Report Review

2 belly button rings were broken, but other than that I loved the ones I received!

Date of experience: October 26, 2021
Georgia
2 reviews
0 helpful votes
Follow Erica S.
Unfollow Erica S.
Share Review
Report Review

Prices are too high for everything to look so cheap

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2021
Pennsylvania
1 review
0 helpful votes
Follow Holly E.
Unfollow Holly E.
Share Review
Report Review

A lot of the styles of plugs hangers private piercings were either out of stock or didnt have much of a selection plus the prices were much higher than other sites and they have more to choose from.

Date of experience: October 26, 2021
Massachusetts
1 review
0 helpful votes
Follow Brianna W.
Unfollow Brianna W.
Share Review
Report Review

I did not receive information on the tracking of my order.
I never got updated notifications
I'm

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2021
Florida
1 review
0 helpful votes
Follow Taryn Q.
Unfollow Taryn Q.
Share Review
Report Review

Overall good experience, prices and quality are good but I wish there was a bit more variety. One of my products was only available in an 18 gauge which is uncomfortable for me, would have liked to get it in a 20 gauge.

Date of experience: October 26, 2021
California
1 review
0 helpful votes
Follow Rachelle P.
Unfollow Rachelle P.
Share Review
Report Review

Body candy has such a wide variety of jewelry to choose from and I was able to find some great belly button rings. I just got my bellybutton pierced and so I was super excited to see so many types of jewelry that went along with my aesthetic. I also love the jewelry that I bought for my death Piercy. It has all the mystical vibes that I was going for!

Date of experience: October 26, 2021
Michigan
1 review
0 helpful votes
Follow Katie H.
Unfollow Katie H.
Share Review
Report Review

I have tried other brands
October 26, 2021

I have tried other brands. This is by far the best.

Date of experience: October 26, 2021
Oklahoma
1 review
0 helpful votes
Follow Brianna J.
Unfollow Brianna J.
Share Review
Report Review

I had a great experience and had to stop myself from buying the whole store lol! And my package came early!

Date of experience: October 26, 2021
California
1 review
0 helpful votes
Follow Elyse Y.
Unfollow Elyse Y.
Share Review
Report Review

Good selection and there's usually discounts available

Date of experience: October 25, 2021
Oklahoma
1 review
0 helpful votes
Follow Tamyah P.
Unfollow Tamyah P.
Share Review
Report Review

I have been using body candy for awhile and I just love it

Date of experience: October 25, 2021
New Mexico
1 review
0 helpful votes
Follow Krystle M.
Unfollow Krystle M.
Share Review
Report Review

My experience with you guys has always been pretty solid.

Date of experience: October 25, 2021
Alaska
2 reviews
0 helpful votes
Follow Wynter X.
Unfollow Wynter X.
Share Review
Report Review

My order was processed quickly and shipped to me faster than I thought it would be. Great quality body jewelry that I'm happy isn't worth an arm and a leg.

Date of experience: October 25, 2021
Massachusetts
1 review
0 helpful votes
Follow Erin O.
Unfollow Erin O.
Share Review
Report Review

It was great and everything came super quick also they had great packaging!

Date of experience: October 25, 2021
Massachusetts
2 reviews
0 helpful votes
Follow Joy E.
Unfollow Joy E.
Share Review
Report Review

Great products and quick delivery, can't wait to order more

Date of experience: October 25, 2021
Indiana
1 review
0 helpful votes
Follow Kristen U.
Unfollow Kristen U.
Share Review
Report Review

Ok
October 25, 2021

Ok. Fast shipping and updates are great about shipping

Date of experience: October 25, 2021