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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,536 reviews

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North Dakota
1 review
0 helpful votes
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My daughter's birthday present, she loved the idea, something that comes once a month, we both get excited to see what comes next.

Date of experience: November 24, 2021
New Jersey
1 review
0 helpful votes
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Tried to get free shipping by reaching the amount needed, yet site never applied the free shipping. It may just be a glitch but it made check out frustrating.

Date of experience: November 23, 2021
California
1 review
0 helpful votes
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Very helpful all the way
November 24, 2021

Very helpful all the way. I will be back for more.

Date of experience: November 23, 2021
Canada
1 review
0 helpful votes
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Shipping was fine
December 24, 2021

Shipping was fine. Bars fit okay. Will never try buying shields again ever.

Date of experience: November 23, 2021
Canada
1 review
0 helpful votes
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Every product was as described, and is lovely quality, and came to me in well wrapped packaging and in a timely fashion

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 23, 2021
Florida
2 reviews
0 helpful votes
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Very nice selection
November 24, 2021

Very nice selection. I'll definitely be ordering from them again.

Date of experience: November 23, 2021
Illinois
1 review
0 helpful votes
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Easy to use website!
November 24, 2021

Easy to use website! Well organized! Found what I need very quickly!

Date of experience: November 23, 2021
Georgia
2 reviews
0 helpful votes
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My wife loves Body Candy and we will be shopping for some more

Date of experience: November 23, 2021
Florida
1 review
0 helpful votes
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Shipping didn't take long, I liked all the different colors, they seem to not tarnish (I've been wearing one for about three weeks)

Date of experience: November 23, 2021
Georgia
1 review
0 helpful votes
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Always have cute affordable jewelry for good quality...
November 23, 2021
Updated review

Always have cute affordable jewelry for good quality that's stylish

Date of experience: November 23, 2021

Always have cute affordable jewelry for good quality
October 26, 2021
Previous review

Always have cute affordable jewelry for good quality

Date of experience: October 26, 2021
Pennsylvania
1 review
0 helpful votes
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Site was super easy and helpful
November 23, 2021

Site was super easy and helpful. Shipping was fast and jewelry was great quality!

Date of experience: November 23, 2021
Wisconsin
1 review
0 helpful votes
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Very easy to navigate and there's so many options!

Date of experience: November 23, 2021
Canada
1 review
0 helpful votes
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Fast and efficient service
November 23, 2021

Fast and efficient service. Easy website to navigate and order the products. I received the products earlier than I anticipated which was great. Thank you for a great online shopping experience.

Date of experience: November 23, 2021
Canada
1 review
0 helpful votes
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Fast response replacement piece sent quickly
Cute jewelry

Date of experience: November 23, 2021
Canada
1 review
0 helpful votes
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Have not worn any of the jewelry yet, but the service and selection is great!

Date of experience: November 23, 2021
California
1 review
0 helpful votes
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Good website, easy to purchase, and a great variety of things

Date of experience: November 22, 2021
Canada
1 review
0 helpful votes
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Selection was good, but products were smaller than imagined.

Date of experience: November 22, 2021
Indiana
1 review
0 helpful votes
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Love the jewelry!
November 23, 2021

Love the jewelry! I bought for my daughters stocking! Hope she loves it too!

Date of experience: November 22, 2021
Canada
2 reviews
0 helpful votes
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Discount was hard to apply but good variety of choices

Date of experience: November 22, 2021
Illinois
1 review
0 helpful votes
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Fast shipping and good prices
November 22, 2021

Fast shipping and good prices. Will definitely be buying from this site again

Date of experience: November 22, 2021