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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,555 reviews

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Kansas
1 review
0 helpful votes
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Good experience, great prices, had a great time. Will definitely shop again

Date of experience: December 20, 2021
Texas
1 review
0 helpful votes
Follow Mykaela A.
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Great quality, exactly what is shown in the pictures.

Date of experience: December 20, 2021
Nevada
1 review
0 helpful votes
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Very good service
December 20, 2021

Very good service. Shipping was quick and was very happy with my product.

Date of experience: December 20, 2021
Ohio
1 review
0 helpful votes
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Great!
December 20, 2021

Great! Easy to use site and easy to find what I'm looking for

Date of experience: December 20, 2021
New York
1 review
0 helpful votes
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Low quality stuff but you get what you pay for I guess.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2021
Louisiana
1 review
0 helpful votes
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Overall experience has been great
December 20, 2021

Overall experience has been great. Customer service is quick and efficient. I love bodycandy!

Date of experience: December 20, 2021
New York
1 review
0 helpful votes
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Super cute things at a great price!
December 20, 2021

Super cute things at a great price! Great deals too :)

Date of experience: December 20, 2021
Colorado
1 review
0 helpful votes
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Lots to choose from, fast delivery, good quality earrings

Date of experience: December 20, 2021
Pennsylvania
1 review
0 helpful votes
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Overall a good order!
December 20, 2021

Overall a good order! A couple of the pieces weren't exactly what I was looking for (i. E. smaller than I anticipated, or are not very secure when worn)

Date of experience: December 20, 2021
Louisiana
1 review
0 helpful votes
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Everything came quickly and the order was correct. No complaints about the overall service or products.

Date of experience: December 20, 2021
Texas
1 review
0 helpful votes
Follow Makenna R.
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I found it difficult to know the exact sizes of my
Piercings so you should have a chart to make it a bit easier, the ring for my tragus did not fit because of this.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2021
Nevada
1 review
0 helpful votes
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I find shopping for body jewelry extremely easy on the website.

Date of experience: December 19, 2021
California
1 review
0 helpful votes
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……………………………………………….…………………………………………………………………………..

Date of experience: December 19, 2021
Georgia
1 review
0 helpful votes
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Always fun and easy to navigate
December 20, 2021

Always fun and easy to navigate. Favorite site to get my jewelry.

Date of experience: December 19, 2021
Maryland
1 review
0 helpful votes
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No variety and the jewelry is mediocre at best
The jewelry either breaks as son as you put it on or the color or jewels fall out
I think ima just try to find somewhere else to purchase nose rings because this isn't it

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 19, 2021
Utah
2 reviews
0 helpful votes
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I wish more chains were in my size
December 20, 2021

I wish more chains were in my size. Other than that pretty fun for my first experience.

Date of experience: December 19, 2021
Washington
1 review
0 helpful votes
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Great experience with fast shipping and great item! Thank you!

Date of experience: December 19, 2021
California
1 review
0 helpful votes
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Fast and easy, as usual!
December 19, 2021

Fast and easy, as usual! Pretty good selection of items.

Date of experience: December 19, 2021
Texas
1 review
0 helpful votes
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Love the selections and satisfaction guaranteed with my purchases

Date of experience: December 19, 2021
Arizona
1 review
0 helpful votes
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Easy picking which jewelry you want
December 19, 2021

Easy picking which jewelry you want. No hassle at all!

Date of experience: December 19, 2021