Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,543 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow BossLadyArtsyMama V.
Unfollow BossLadyArtsyMama V.
Share Review
Report Review

Amazing, seamless service!
December 22, 2021

Amazing, seamless service! Tha k you for a great experience.

Date of experience: December 22, 2021
New York
1 review
0 helpful votes
Follow RJ N.
Unfollow RJ N.
Share Review
Report Review

My order was processed within a week of placing it
December 22, 2021
Updated review

My order was processed within a week of placing it. Considering the current situations with COVID and black Friday, a week is pretty good for processing an order.

Date of experience: December 22, 2021

This was my first order from bodycandy and I have placed...
November 28, 2021
Previous review

This was my first order from bodycandy and I have placed 2 orders since I received it. Everything has a very good description and the pictures are very detailed. My order was processed within a week of placing it. Considering the current situations with COVID and black Friday, a week is pretty good for processing an order.

Date of experience: November 27, 2021

This will be my first order, so I can't say anything...
November 15, 2021
Previous review

This will be my first order, so I can't say anything about the quality of the earrings or how quickly my order was processed but I love the look of the earrings and they all seem to have a good description.

Date of experience: November 15, 2021
Colorado
1 review
0 helpful votes
Follow Lauren S.
Unfollow Lauren S.
Share Review
Report Review

Wide variety, lots to choose from, great sales. Good quality. Speedy shipping.

Date of experience: December 22, 2021
Florida
1 review
0 helpful votes
Follow Judith T.
Unfollow Judith T.
Share Review
Report Review

No problems, shipped quickly and fitting! Would buy from here again!

Date of experience: December 22, 2021
Wisconsin
1 review
0 helpful votes
Follow Sam B.
Unfollow Sam B.
Share Review
Report Review

Delivery was fast, everything looks to be high quality. Thanks

Date of experience: December 22, 2021
Nevada
1 review
0 helpful votes
Follow Stephanie C.
Unfollow Stephanie C.
Share Review
Report Review

Always a good experience overall
December 22, 2021

Always a good experience overall. Been ordering since I found them on Facebook. :)

Date of experience: December 22, 2021
Texas
1 review
0 helpful votes
Follow Leah A.
Unfollow Leah A.
Share Review
Report Review

I always have a wonderful shopping experience. I have had no issues.

Date of experience: December 22, 2021
California
1 review
0 helpful votes
Follow Kayla T.
Unfollow Kayla T.
Share Review
Report Review

I had such a smooth experience!
December 22, 2021

I had such a smooth experience! Everything was so detailed down to the filters. I was able to find the perfect sizes for each of my piercings. I also appreciated the wide variety of different styles. I loved that there were healing crystals incorporated as well! Overall, I will definitely be making this my one stop shop for quality jewelry!

Date of experience: December 21, 2021
Texas
1 review
0 helpful votes
Follow Salina D.
Unfollow Salina D.
Share Review
Report Review

Easy and very fast they came in neat packaging and are very cute and durable! Will buy again.

Date of experience: December 21, 2021
Texas
1 review
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Share Review
Report Review

Great site
December 22, 2021

Great site. The wait time is a little long for my liking for shipping.

Date of experience: December 21, 2021
Texas
1 review
0 helpful votes
Follow Magdalene X.
Unfollow Magdalene X.
Share Review
Report Review

It was fun to look around and see the many options...
December 21, 2021
Updated review

It was fun to look around and see the many options they have available for belly piercings. Also since they offer surgical stainless steel pieces i immediately made body candy my top and only site i purchase for jewelry.

Date of experience: December 21, 2021

Easy and easy searching
December 21, 2021
Previous review

Easy and easy searching

Date of experience: December 21, 2021
California
1 review
0 helpful votes
Follow erica E.
Unfollow erica E.
Share Review
Report Review

Happy customer!
December 21, 2021

Happy customer! Purchased for my daughter and she loved all the products.

Date of experience: December 21, 2021
Canada
1 review
0 helpful votes
Follow Christophe E.
Unfollow Christophe E.
Share Review
Report Review

Overall a great website for piercing jewel. Vast choice of jewel, vast design and the mystery kit was a great addition to my order.
My partner was really pleased and love them.

Date of experience: December 21, 2021
Virginia
1 review
0 helpful votes
Follow Jonathan D.
Unfollow Jonathan D.
Share Review
Report Review

Incompetent
January 20, 2022

They screwed up my order and sent the wrong product that I have no use for. They will not give me a refund. Bunch of crooks.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 21, 2021
North Carolina
1 review
0 helpful votes
Follow Danielle Z.
Unfollow Danielle Z.
Share Review
Report Review

The shopping is easy, shipping is pretty fast and the jewelry is so cute! Good quality for the money

Date of experience: December 21, 2021
Colorado
1 review
0 helpful votes
Follow Summer Z.
Unfollow Summer Z.
Share Review
Report Review

I just love that you sell the screw nose rings, i can't find them anywhere anymore! Not even the L shaped ones work my crazy sleeping a**

Date of experience: December 21, 2021
New Mexico
1 review
0 helpful votes
Follow Ashley B.
Unfollow Ashley B.
Share Review
Report Review

Shipping is always fast and quality of products has never disappointed me.

Date of experience: December 20, 2021
Georgia
1 review
0 helpful votes
Follow Wendy P.
Unfollow Wendy P.
Share Review
Report Review

It was super easy to order and I got my order very quickly and the quality of the merchandise is good

Date of experience: December 20, 2021
Canada
1 review
0 helpful votes
Follow Nicole X.
Unfollow Nicole X.
Share Review
Report Review

Very good, the 3 items are ice closure and same as picture

Date of experience: December 20, 2021
Kansas
1 review
0 helpful votes
Follow Jennifer Q.
Unfollow Jennifer Q.
Share Review
Report Review

Good experience, great prices, had a great time. Will definitely shop again

Date of experience: December 20, 2021