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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,555 reviews

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Rhode Island
1 review
0 helpful votes
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Everything was cute and affordable
December 25, 2021

Everything was cute and affordable. The gold one isn't great quality but it does the job. I'm happy with the purchase

Date of experience: December 24, 2021
Colorado
1 review
0 helpful votes
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Fair prices
December 25, 2021
Updated review

Fair prices. OK shipping time. Will be ordering again I'm sure.

Date of experience: December 24, 2021

Nice prices
November 28, 2021
Previous review

Nice prices. Easy to navigate page. Will more than like do business with again.

Date of experience: November 27, 2021
New Jersey
1 review
0 helpful votes
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It was quick and easy, i find what im looking for every time.

Date of experience: December 24, 2021
Nevada
1 review
0 helpful votes
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After receiving this earring broken, customer service was quick to replace it with another one and apologize for the issue. Love the earring.

Date of experience: December 24, 2021
Arkansas
1 review
0 helpful votes
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I bought a septum ring which turned green. I also bought some tunnels. Body Candy is overpriced, the quality isn't there. It's overpriced junk.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2021
Colorado
1 review
0 helpful votes
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Everything was great!
December 25, 2021

Everything was great! Definitely will shop here again

Date of experience: December 24, 2021
Canada
1 review
0 helpful votes
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They came quickly and are good quality
December 24, 2021

They came quickly and are good quality. Very pretty. Thank you.

Date of experience: December 24, 2021
Minnesota
2 reviews
0 helpful votes
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You always have consistent products that are what I am looking for.

Date of experience: December 24, 2021
California
1 review
0 helpful votes
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Nice quality jewelry for low prices
December 24, 2021

Nice quality jewelry for low prices. I would recommend.

Date of experience: December 24, 2021
Canada
1 review
0 helpful votes
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I would describe my experience as good
December 24, 2021

I would describe my experience as good. I don't know what else to say. Thanks

Date of experience: December 24, 2021
California
1 review
0 helpful votes
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Overall..
December 24, 2021

Overall. Excellent. All the products are great. Keep the good quality

Date of experience: December 24, 2021
Arizona
1 review
0 helpful votes
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Great experience
December 24, 2021

Great experience. So much to choose from and shipped quickly

Date of experience: December 24, 2021
Kentucky
1 review
0 helpful votes
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These are all just so cute!
December 24, 2021

These are all just so cute! The star on the Santa hat is really shiny and the truck with the tree is dainty.

Date of experience: December 24, 2021
Virginia
1 review
0 helpful votes
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Better!
December 24, 2021

Better! Word usage for piercings is still wrong but I was able to find what I needed.

Date of experience: December 24, 2021
Wyoming
1 review
0 helpful votes
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Good experience good experience good experience good experience good experience

Date of experience: December 24, 2021
Kansas
1 review
0 helpful votes
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Said address was incorrect when filling out, sent to the wrong post office, post office sent it back to them, spoke with 3 different people to get it resolved

Date of experience: December 24, 2021
New Jersey
1 review
0 helpful votes
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Everything came and looked amazing so excited to use them!

Date of experience: December 24, 2021
Virginia
1 review
0 helpful votes
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Great prices and great products
December 24, 2021

Great prices and great products. Super easy to find the body jewelry I need.

Date of experience: December 24, 2021
New York
1 review
0 helpful votes
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They are a christmas gift so I can't rate them yet

Date of experience: December 24, 2021
Maine
1 review
0 helpful votes
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Was disappointed that the colors rubbed off so quickly

Date of experience: December 24, 2021