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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,558 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Nipple rings were insanely long and unusable but other than that it was fast shipping

Date of experience: December 25, 2021
Georgia
1 review
0 helpful votes
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It was fine, i found what i needed and liked most of my items. I wish there were more 6mm options for septum hoops

Date of experience: December 25, 2021
AG
1 review
0 helpful votes
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Excellent customer service I am very happy with the service and quality of the product

Date of experience: December 25, 2021
Texas
1 review
0 helpful votes
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It was a very nice experience and no issues, thank you!

Date of experience: December 25, 2021
Nevada
1 review
0 helpful votes
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Easy straight forward shopping
December 25, 2021

Easy straight forward shopping. Nice good quality studs.

Date of experience: December 25, 2021
Alabama
1 review
0 helpful votes
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I love it I love the products
December 25, 2021

I love it I love the products. I have been a customer for almost 10 years

Date of experience: December 25, 2021
Missouri
1 review
0 helpful votes
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It was ok not great not terrible
December 25, 2021

It was ok not great not terrible. I'd do business with them again.

Date of experience: December 25, 2021
Nebraska
1 review
0 helpful votes
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I got my product in perfect condition
December 25, 2021

I got my product in perfect condition. It hasn't given me any issues. The only thing that was a little annoying was how long the shipping process took, but with COVID and all of the shipping delays it's not a big deal at all.

Date of experience: December 25, 2021
New Hampshire
1 review
0 helpful votes
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I love your products
December 25, 2021

I love your products. Was sad when one of the dear broke of

Date of experience: December 25, 2021
Ohio
1 review
0 helpful votes
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Thank you, Body Candy
December 25, 2021

Thank you, Body Candy. Really like the sunflower jewelry.

Date of experience: December 25, 2021
Texas
1 review
0 helpful votes
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Love bodycandy
December 25, 2021

Love bodycandy. Jewelry is always so cute. Thank you!

Date of experience: December 25, 2021
Tennessee
1 review
0 helpful votes
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Fast and reliable service
December 25, 2021

Fast and reliable service. Never disappointed with their products

Date of experience: December 25, 2021
Minnesota
1 review
0 helpful votes
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Excellent customer service even when I didn't receive my first order they were quick to replace it and ship out. I love the products I received! Couldn't be happier!

Date of experience: December 25, 2021
New York
1 review
0 helpful votes
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Ordering was easy
December 25, 2021

Ordering was easy. Shipping was fast! Jewelry seems sturdy.

Date of experience: December 25, 2021
Nevada
1 review
0 helpful votes
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Quick and easy, just searched through the options looking at everything to make final decision. Hope everyone enjoys the gifts

Date of experience: December 25, 2021
Nevada
1 review
0 helpful votes
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Great, they have a earring for every hole on my body

Date of experience: December 24, 2021
Georgia
1 review
0 helpful votes
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Took for ever to get here but we'll worth the wait!

Date of experience: December 24, 2021
Arkansas
1 review
0 helpful votes
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Loved my new piercings!
December 25, 2021

Loved my new piercings! Website was easy to navigate and find what I was looking for :) Thank you

Date of experience: December 24, 2021
Texas
1 review
0 helpful votes
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Purchased my jewelry when they were having the black Friday sale so I got a really good deal! Had no problems w shipping and such. Love my new jewelry!

Date of experience: December 24, 2021
Washington
1 review
0 helpful votes
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Shipping was decent
December 25, 2021

Shipping was decent. Ordering was easy. Page was organized with great options.

Date of experience: December 24, 2021