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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

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50,566 reviews

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Texas
1 review
0 helpful votes
Follow Yareli Q.
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The only complain i would have is that the color for the dice belly ring was really faded mostly but the rest were really pretty and for a good price

Date of experience: January 7, 2022
Georgia
1 review
0 helpful votes
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Easy to navigate and find what you're looking for!

Date of experience: January 7, 2022
Illinois
1 review
0 helpful votes
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Body Candy is my go-to site for body jewelry. Always a great experience, which is why I continue to purchase from them and refer people to them.

Date of experience: January 7, 2022
Michigan
1 review
0 helpful votes
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Good quick shipping, very smooth process. I have bought from here before and would again

Date of experience: January 7, 2022
Virginia
1 review
0 helpful votes
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The prices are great and they have really nice merchandise.

Date of experience: January 7, 2022
Minnesota
2 reviews
0 helpful votes
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They are quick with processing your order online and...
January 7, 2022
Updated review

They are quick with processing your order online and doesn't take long to get at your home address. The coupons/discounts are a nice bonus.

Date of experience: January 7, 2022

Always quick and easy check out, not even the order...
December 17, 2021
Previous review

Always quick and easy check out, not even the order freezing up.

Date of experience: December 16, 2021

They carry things for each piercing type so pretty...
October 13, 2021
Previous review

They carry things for each piercing type so pretty much no one is excluded.

Date of experience: October 13, 2021
Virginia
1 review
0 helpful votes
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Quick and easy!
January 7, 2022

Quick and easy! Love the blue flowers it fits good. The pink flower was a bit to small.

Date of experience: January 6, 2022
Ohio
1 review
0 helpful votes
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Only place to buy Nipple Rings on line. Only problem is when you order something and they are out of them they give you some type of Credit that you have to ask for instead of sending the item when they get it back in stock... Because I have Credit for a pair of Glow in the dark nipple rings that were paid for & you were out of, but gave me credit for but I never received... I have not Ordered anything else from you except for my Monthly order of nipple rings...

Date of experience: January 6, 2022
Oregon
1 review
0 helpful votes
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All arrived as expected
January 7, 2022

All arrived as expected. I Am happy with my purchase!

Date of experience: January 6, 2022
Kansas
1 review
0 helpful votes
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It was fantastic
January 7, 2022

It was fantastic. Found everything I wanted and then some.

Date of experience: January 6, 2022
Iowa
1 review
0 helpful votes
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I always buy my piercing jewelry from here. Everything is great quality!

Date of experience: January 6, 2022
North Carolina
1 review
0 helpful votes
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It was super easy, my items came in a timely manner, and the customer service team even reached out to me to make sure my items were delivered!

Date of experience: January 6, 2022
Arizona
1 review
0 helpful votes
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Website is easy to navigate, checkout process was simple.

Date of experience: January 6, 2022
Canada
1 review
0 helpful votes
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No issues
January 6, 2022

No issues. Will buy from this company again.
Very pleased with this product

Date of experience: January 6, 2022
Canada
1 review
0 helpful votes
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Delivery took longer than expected but overall easy ordering process

Date of experience: January 6, 2022
Massachusetts
1 review
0 helpful votes
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Took a very long time to arrive, but other than that, it was fine.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2022
Maryland
1 review
0 helpful votes
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Amazing, they came right in time and the jewelry is beautiful!

Date of experience: January 6, 2022
Texas
1 review
0 helpful votes
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My order came quickly and I am very pleased with the quality.

Date of experience: January 6, 2022
Arkansas
1 review
0 helpful votes
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Very great got what I need right away fit is very good

Date of experience: January 6, 2022
Illinois
1 review
0 helpful votes
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Haven't tried all of them but they're very pretty.

Date of experience: January 6, 2022