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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

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50,577 reviews

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California
1 review
0 helpful votes
Follow Skyler I.
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Why are you forcing me to type 50 characters about a little belly piercing? I ain't got that much to say, the $#*!s was nice ‍

Date of experience: January 8, 2022
Indiana
1 review
0 helpful votes
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Very fast accurate service definitely recommend. Will purchase again

Date of experience: January 8, 2022
Pennsylvania
1 review
0 helpful votes
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Quick and easy!
January 8, 2022

Quick and easy! The products came very fast and it is great quality.

Date of experience: January 8, 2022
Colorado
1 review
0 helpful votes
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Took almost 4 weeks to ship
February 7, 2022

Took almost 4 weeks to ship. I do not recommend this store. Good product, bad service.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2022
Nevada
1 review
0 helpful votes
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Thought they were glow in the dark without UV light

Date of experience: January 8, 2022
Ohio
1 review
0 helpful votes
Follow Mary Q.
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Love the products, great prices and relatively fast shipping

Date of experience: January 8, 2022
Montana
1 review
0 helpful votes
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I got everything I wanted thank you!
January 8, 2022

I got everything I wanted thank you! I love the bulk packs I wish you had them for captive earrings too with sets.

Date of experience: January 8, 2022
North Carolina
1 review
0 helpful votes
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I've gotten jewelry from them previously in the pass. I have no complaints at all! Totally beautiful and mostly important great Quality and perfect pricing! Love this company! Thank you for the great discounts I receive daily in my emails it doesn't get any better!

Date of experience: January 8, 2022
Michigan
1 review
0 helpful votes
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I like the 50% discounts that pop up once in a while. Website could definitely be improved to make it easier to find certain items.

Date of experience: January 8, 2022
North Carolina
1 review
0 helpful votes
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Paid for expedited shipping and it been 7 days and still not received order

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2022
Virginia
1 review
0 helpful votes
Follow Amy T.
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Body Candy always has great stuff at really good prices

Date of experience: January 7, 2022
Texas
1 review
0 helpful votes
Follow Jamelle O.
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Quick and easy with really pretty pieces that are so much fun!

Date of experience: January 7, 2022
Oklahoma
1 review
0 helpful votes
Follow Sarah H.
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I absolutely love their bellybutton jewelry! The jewelry always looks in person how it did it the photo, my only complaint is that the ball always falls off on all their jewelry so easily.

Date of experience: January 7, 2022
Texas
1 review
0 helpful votes
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Good experience!
January 7, 2022

Good experience! Shipped right away. Packaged well!

Date of experience: January 7, 2022
Georgia
1 review
0 helpful votes
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It was amazing my girlfriend loved it she wore it the same day

Date of experience: January 7, 2022
Canada
1 review
0 helpful votes
Follow Sofia I.
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Love the service and prices
January 7, 2022

Love the service and prices. However, some of the jewelry doesn't appear to be as described on the website.

Date of experience: January 7, 2022
North Carolina
1 review
0 helpful votes
Follow Seema H.
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I understand that it's a "you get what you paid for" but I just felt the quality should've been at least better. I've had the nose ring hoop with the multiple diamonds for less than a month and it's already losing color and green flakes are appearing when I clean my nose piercing.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 7, 2022
Florida
1 review
0 helpful votes
Follow Christopher V.
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The products were good and as expected. They shipped quickly as well

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Date of experience: January 7, 2022
Oklahoma
1 review
0 helpful votes
Follow Haven X.
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Body candy is my go to website for my jewelry! Thank you for always having top notch customer service

Date of experience: January 7, 2022
Louisiana
1 review
0 helpful votes
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Very easy to find things!
January 7, 2022

Very easy to find things! A good bit of variety. I have small ears so it's hard to find pieces that fit properly and all these did! Super comfortable for 24/7 wearability

Date of experience: January 7, 2022