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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,557 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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I had a great experience with body candy and i loved how fast my order came!

Date of experience: January 12, 2022
Pennsylvania
1 review
0 helpful votes
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I loved it so much i wanna buy more
January 12, 2022

I loved it so much i wanna buy more
And they were nice and had fun colors

Date of experience: January 12, 2022
Finland
1 review
0 helpful votes
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The delivery took very long, otherwise I'm very satisfied.

Date of experience: January 12, 2022
Canada
1 review
0 helpful votes
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Bad quality jewellery
February 11, 2022

Bad quality jewellery. Septum ring broke after a day and the belly ring cracked after I put it on.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2022
Missouri
1 review
0 helpful votes
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I love getting my nose rings from Body Candy! They have great prices and customer service is always prompt with returning my email with a problem with my address.

Date of experience: January 12, 2022
Rhode Island
1 review
0 helpful votes
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It was good, quick delivery
February 11, 2022

It was good, quick delivery. A lot of selection to choose from

Date of experience: January 11, 2022
Ohio
2 reviews
0 helpful votes
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My daughter bought them
January 12, 2022

My daughter bought them. She had her septum done a day before this order was made so she has a little time before she can wear them. She really likes them though.

Date of experience: January 11, 2022
Colorado
2 reviews
0 helpful votes
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Received items quickly and they are very nice quality

Date of experience: January 11, 2022
Oklahoma
1 review
0 helpful votes
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My cart was empty each time I logged in and free shipping limit was met, but I still had to pay shipping. Otherwise, I love this site and their products!
*edited to add* customer service for back to me about shipping, and they were very nice. The shipping issue was a misunderstanding on my part, and I was satisfied with the resolution. I was SO happy with my jewelry when it arrived!

Date of experience: January 11, 2022

My cart was empty each time I logged in and free shipping...
December 16, 2021
Previous review

My cart was empty each time I logged in and free shipping limit was met, but I still had to pay shipping. Otherwise, I love this site and their products!

Date of experience: December 15, 2021
Ohio
1 review
0 helpful votes
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Great looking industrial bar
January 12, 2022

Great looking industrial bar. Very fast shipping and very professional service. I am very happy with my order.

Date of experience: January 11, 2022
Canada
0 reviews
0 helpful votes
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Fast shipping, products look exactly like pictures

Date of experience: January 11, 2022
Pennsylvania
1 review
0 helpful votes
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I have no complaints
January 11, 2022

I have no complaints. I didn't have to wait weeks this time.

Date of experience: January 11, 2022
Maryland
0 reviews
0 helpful votes
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My experience with this site was very useful and I would recommend it to people I know

Date of experience: January 11, 2022
Pennsylvania
1 review
0 helpful votes
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It was good
February 10, 2022

It was good. They are very helpful and respond timely

Date of experience: January 11, 2022
Pennsylvania
1 review
0 helpful votes
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I love how many options there were, since I've been looking for cool piercings for a long time.

Date of experience: January 11, 2022
Ohio
1 review
0 helpful votes
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Love all the ear rings I purchased would definitely order again from your site they came faster than I thought and was really satisfied with the quality TANKS

Date of experience: January 11, 2022
California
1 review
0 helpful votes
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Love it!
January 11, 2022

Love it! My package showed up two days early cant beat that

Date of experience: January 11, 2022
Pennsylvania
1 review
0 helpful votes
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It was a very easy platform to shop on. A very nice selection to pick from as well. Great overall shopping experience.

Date of experience: January 11, 2022
Tennessee
1 review
0 helpful votes
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Good haul
January 11, 2022

Good haul. They look like the pictures. Dice ball is a little smaller than i imagined.

Date of experience: January 11, 2022
New Jersey
1 review
0 helpful votes
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Fast n easy had no issues gettin my jewelry or searching for it…definitely gonna use the site again if I need to

Date of experience: January 11, 2022