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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,621 reviews

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Pennsylvania
1 review
0 helpful votes
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Very quick very efficient and a very good experience

Date of experience: January 18, 2022
Texas
1 review
0 helpful votes
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Always love shopping with BodyCandy!
January 18, 2022

Always love shopping with BodyCandy! Their selection is huge and there is always something new to look at.

Date of experience: January 18, 2022
Texas
1 review
0 helpful votes
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Everything was perfect
January 18, 2022

Everything was perfect.
Price, product quality and selection, shipping- everything.
I am satisfied with my care.

Date of experience: January 18, 2022
North Carolina
0 reviews
0 helpful votes
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Date of experience: January 18, 2022
Georgia
1 review
0 helpful votes
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I never received shipping confirmation and waited for it. I checked back constantly and never saw anything. The moment I was about to contact us when it was delivered. I didn't even have an expectation of when they would arrive.

Date of experience: January 18, 2022
New York
1 review
0 helpful votes
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10/10 quick to have everything shipped out. Thank you!

Date of experience: January 18, 2022
Massachusetts
1 review
0 helpful votes
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My experience was very positive
January 18, 2022

My experience was very positive. I have already placed another order and received more jewelry. Will buy from again

Date of experience: January 18, 2022
Arizona
1 review
0 helpful votes
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They were nice, just a little bigger than a expected.

Date of experience: January 17, 2022
Wisconsin
0 reviews
0 helpful votes
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The vip order processing did not seem too do anything in regards to processing and receiving the order quicker. If it did, I would be concerned about how long a regular purchase would take to process and recieve. The jewelry itself is perfect and beautifully made.

Date of experience: January 17, 2022
Minnesota
1 review
0 helpful votes
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It was so easy to find everything
January 18, 2022

It was so easy to find everything. Everything was in perfect condition and besides it taking a while to ship everything was great.

Date of experience: January 17, 2022
Missouri
1 review
0 helpful votes
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The jewel fell out of my nose ring and the company replaced it immediately free of charge.

Date of experience: January 17, 2022
Missouri
0 reviews
0 helpful votes
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Will be buying again!
January 18, 2022

Will be buying again! Great prices and fast, easy shipping!

Date of experience: January 17, 2022
Montana
2 reviews
0 helpful votes
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Great prices and quality
January 18, 2022

Great prices and quality. Fair shipping time and price. Decent selection.

Date of experience: January 17, 2022
Indiana
1 review
0 helpful votes
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It's really hard to know what size I'm getting, as I'm not an experienced piercing buyer, as are many people. How am I supposed to know how small/large it is? Photos of the jewelry on models would be nice. Obviously not for nipple piercings or anything of that sort.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2022
Texas
0 reviews
0 helpful votes
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Love the different options of jewelry, i hope it keeps growing with more different ones.

Date of experience: January 17, 2022
Florida
0 reviews
0 helpful votes
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Fast shipping nice quality
January 17, 2022

Fast shipping nice quality. Nice pieces thank you.

Date of experience: January 17, 2022
Georgia
1 review
0 helpful votes
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Fast shipping, amazing quality
January 17, 2022

Fast shipping, amazing quality. I will definitely order from here again.

Date of experience: January 17, 2022
Montana
0 reviews
0 helpful votes
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Shopping on this site was easy and I could search for exactly what I wanted.

Date of experience: January 17, 2022
Texas
0 reviews
0 helpful votes
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Shopping experience was great
January 17, 2022

Shopping experience was great. The jewelry was kind of "cheap".

Date of experience: January 17, 2022
Canada
1 review
0 helpful votes
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The usual Body Candy experience, with quick shipping and decent pricing. I'll be back.

Date of experience: January 17, 2022