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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,627 reviews

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Connecticut
1 review
0 helpful votes
Follow Traci H.
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I actually was notified it was out of stock and ordered a different earring. I am happy with the replacement I choose and the site was apologetic and patient in waiting for my choice in my replacement.

Date of experience: January 20, 2022
New York
1 review
0 helpful votes
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Very helpful
January 20, 2022

Very helpful. A replacement pair was sent to me bc the original pair broke. I love them. Thank you very much

Date of experience: January 20, 2022
Colorado
1 review
0 helpful votes
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Awesome jewelry, fast shipping, return customer here!
January 20, 2022
Updated review

Awesome jewelry, fast shipping, return customer here!

Date of experience: January 20, 2022

Great jewelry
December 16, 2021
Previous review

Great jewelry

Date of experience: December 15, 2021
Indiana
1 review
0 helpful votes
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Easy to find what I was looking for
January 20, 2022

Easy to find what I was looking for. Great prices. Quick and easy checkout.

Date of experience: January 20, 2022
New Jersey
1 review
0 helpful votes
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I didn't have any problem ordering and my order took about 1 week and a couple of days because it was around Christmas holiday.

Date of experience: January 20, 2022
Massachusetts
1 review
0 helpful votes
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Quick delivery even near the holidays
February 19, 2022

Quick delivery even near the holidays. Was disappointed in the quality of the nostril jewelry. Clicker is very cute.

Date of experience: January 19, 2022
California
1 review
0 helpful votes
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I've always had very fast delivery
January 20, 2022

I've always had very fast delivery. Very well made products. I will definitely be purchasing here for my body jewelry. I've had no problems at all with my orders or the products.

Date of experience: January 19, 2022
Maryland
1 review
0 helpful votes
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Always wanted to order from here and I finally did! Best experience ever! Will be ordering more soon

Date of experience: January 19, 2022
California
1 review
0 helpful votes
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Bought as a gift and my friend loves it! Came when it said it would.

Date of experience: January 19, 2022
Pennsylvania
1 review
0 helpful votes
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I don't really have much to say, I found everything I was looking for and it came quickly. Good selection.

Date of experience: January 19, 2022
Michigan
1 review
0 helpful votes
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I really like shopping here and the employees are always helpful, just wish the balls wouldn't have broken on a few of my items

Date of experience: January 19, 2022
Texas
1 review
0 helpful votes
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Some products smaller than what i expected i did not receive the cross nose ring

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2022
Florida
1 review
0 helpful votes
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It was great and I really loved the product very much

Date of experience: January 19, 2022
Canada
1 review
0 helpful votes
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Lots of variety and at a cheap price, good deals too.

Date of experience: January 19, 2022
Utah
1 review
0 helpful votes
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So beautiful
January 19, 2022

So beautiful. Fits perfectly. Looks really nice.

I would recommend these to any one who wants to accentuate their nipples. Super light weight and the opals are very shiny. I'm in love with these.

Date of experience: January 19, 2022
Canada
1 review
0 helpful votes
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Very simple!
January 19, 2022

Very simple! Easy to navigate the website making it way to get everything I ordered

Date of experience: January 18, 2022
Georgia
1 review
0 helpful votes
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The delivery was super fast and the jewelry was very good quality! I will always purchase my jewelry from this company!

Date of experience: January 18, 2022
Louisiana
1 review
0 helpful votes
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It was a good experience and love shopping with body candy

Date of experience: January 18, 2022
Canada
1 review
0 helpful votes
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Fun, I love this site
January 19, 2022

Fun, I love this site. Everything is always in great quality

Date of experience: January 18, 2022
Oklahoma
0 reviews
0 helpful votes
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Beautiful jewelry
January 19, 2022

Beautiful jewelry. Love the designs and styles of the jewelry

Date of experience: January 18, 2022