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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,536 reviews

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Ohio
1 review
0 helpful votes
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Loved them
January 31, 2025

Loved them. Great quality will definitely buy again. Great pricing aswell

Date of experience: January 20, 2025
Illinois
1 review
0 helpful votes
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My experience was great!
January 30, 2025

My experience was great! Super easy too. Will purchase some more soon!

Date of experience: January 20, 2025
Alabama
1 review
0 helpful votes
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I always enjoy buying from body candy they have lots of styles to choose from and the jewelry is top notch Ive never had a problem with any of their jewelry

Date of experience: January 20, 2025
Arkansas
1 review
0 helpful votes
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Overall very happy with body candy
January 30, 2025

Overall very happy with body candy. Waiting on my next order!

Date of experience: January 20, 2025
Michigan
1 review
0 helpful votes
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All the pieces are so cute and I've only had 1 item break on me.

Date of experience: January 20, 2025
Minnesota
1 review
0 helpful votes
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It was easy to use and the sales were good. Great for Christmas shopping!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2025
Minnesota
1 review
0 helpful votes
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The hoop was too big for my nose, it's unfortunate. I thought it would fit.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2025
New York
1 review
0 helpful votes
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I've always had a great experience with body candy and the customer service team has been very supportive

Date of experience: January 19, 2025
Canada
1 review
0 helpful votes
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The product is great, needs a better description when buying

Date of experience: February 14, 2025
Florida
1 review
0 helpful votes
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It's an ok store has a lot of options to choose from but some are poor quality so you really have to choose carefully…

Date of experience: January 18, 2025
Oklahoma
1 review
0 helpful votes
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Always easy to use the site
January 26, 2025

Always easy to use the site. Fast delivery, great customer service.

Date of experience: January 16, 2025
Denmark
1 review
0 helpful votes
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Delivery and processing the order took very long and I had to pay extra to actually get it to my country which they did not inform me when I first purchased. But the piercings are pretty and I think the quality is good though I can't tell for sure yet.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2025
New Hampshire
1 review
0 helpful votes
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…………………………………………………………………………………………………………………………………..

Date of experience: January 16, 2025
Canada
1 review
0 helpful votes
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It came in a bit late that is why i could not fill this form out sooner but it must've been due to canada post's delays so no problem at all! Love the jewellery! Big fan of body candy

Date of experience: January 15, 2025
Georgia
1 review
0 helpful votes
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Very nice quality, good prices, trustworthy, fast shipping

Date of experience: January 15, 2025
Delaware
1 review
0 helpful votes
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I think I can sum it up by saying, its just when you look you will find something that catches your eye. Prices makes it even easier to get to.

Date of experience: January 15, 2025
Maryland
1 review
0 helpful votes
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I have always had a great purchasing experience with Body Candy.

Date of experience: January 14, 2025
New York
1 review
0 helpful votes
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Overall wasn't bad
January 25, 2025

Overall wasn't bad. This was my first order and wasn't anticipating anything fancy because of being cheaper, but so far haven't had any issues!

Date of experience: December 8, 2024
Texas
1 review
0 helpful votes
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Very smooth and hassle-free
January 24, 2025

Very smooth and hassle-free. All products were as pictured and I loved all of them. Overall great experience. Will be buying from here again.

Date of experience: December 22, 2024
GB
1 review
0 helpful votes
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Great, one of the best delivery times, great conditions of the jewlery and nothing was wrong or broken

Date of experience: January 13, 2025