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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,550 reviews

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Washington
1 review
0 helpful votes
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Quality product for low price and received product quickly.

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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Easy ordering and free shipping
March 1, 2022

Easy ordering and free shipping. What's not to love.

Date of experience: March 1, 2022
Canada
1 review
0 helpful votes
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Decent, only unhappy with one purchase which is the...
March 1, 2022
Updated review

Decent, only unhappy with one purchase which is the mystery grab bag of deluxe belly rings

Date of experience: March 1, 2022

Pretty good
February 1, 2022
Previous review

Pretty good

Date of experience: January 31, 2022
Minnesota
1 review
0 helpful votes
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Not impressed with delivery time
March 31, 2022

Not impressed with delivery time. One of the basement rings I ordered didn't come because it wasn't in stock but I didn't know until I received my order. My refund for that was credited and then I was told I had to use it within a short period of time. The ones I did receive I am happy with.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 1, 2022
California
1 review
0 helpful votes
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Amazing selections...
March 1, 2022

Amazing selections... waiting for my nose to fully heal then ill use it but love the color and style and it was a great price

Date of experience: February 28, 2022
Georgia
1 review
0 helpful votes
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Speedy delivery
March 1, 2022

Speedy delivery. Seemingly great quality. I haven't had a chance to test anything out because the ball on my current septum piercing is stuck and I am waiting for the proper tool to remove it.

Date of experience: February 28, 2022
Arkansas
1 review
0 helpful votes
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Everything was exactly as described. Would order again. 10/10

Date of experience: February 28, 2022
Florida
1 review
0 helpful votes
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Great job love the service
March 1, 2022

Great job love the service. Will be buying more in the near future

Date of experience: February 28, 2022
Kansas
1 review
0 helpful votes
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Quick shipping and loved the jewelry :) some of the rings were a bit hard to open at first but once i got em opened up they were fine

Date of experience: February 28, 2022
Colorado
1 review
0 helpful votes
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It was overall a really good experience. Lots of options for styles, materials and different peircings!

Date of experience: February 28, 2022
North Carolina
1 review
0 helpful votes
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I received my order on time and efficiently. Items look as shown in images.

Date of experience: February 28, 2022
New York
1 review
0 helpful votes
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This is the second pair I ordered because I lost one of the round disc due to the wire not being closed tight enough.

Date of experience: February 28, 2022
South Dakota
1 review
0 helpful votes
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I have purchased several nose rings through this company and they never disappoint. Refer anyone that has piercings to check this company out.

Date of experience: February 28, 2022
Connecticut
1 review
0 helpful votes
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Great, amazing, wonderful, incredible, lovely, beautiful, nice, interesting

Date of experience: February 28, 2022
Kentucky
1 review
0 helpful votes
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Every time i order from you all and order 2 sets of plugs you always send me the wrong size in one pair.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 28, 2022
Florida
1 review
0 helpful votes
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So many neat piercings to choose from
February 28, 2022

So many neat piercings to choose from. Easy and fun experience.

Date of experience: February 28, 2022
Michigan
1 review
0 helpful votes
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They were the correct size and style that they looked like online, would recommend to anyone looking to start sizing up to gauge their ears!

Date of experience: February 28, 2022
New Jersey
1 review
0 helpful votes
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Always fast service
February 28, 2022

Always fast service. Customer service always helpful in finding items that I can't!

Date of experience: February 28, 2022
GB
2 reviews
0 helpful votes
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The 1st order I didn't get so waited for ages had to go to site n explain everything they then send another one wich I received

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 28, 2022
Canada
1 review
0 helpful votes
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It was awesome I definitely would love to buy more off this website so I could get my lips pierced I can wait a little more to do that tho

Date of experience: February 27, 2022