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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,551 reviews

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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All jewelry was exactly as I expected, if not better. The ordering and shipping was a breeze and took no time at all. Really enjoyed my experience and will be shopping here more often!

Date of experience: April 1, 2022
New Jersey
1 review
0 helpful votes
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Great site layout
April 1, 2022

Great site layout. Fast shipping, items are great quality.

Date of experience: April 1, 2022
Canada
1 review
0 helpful votes
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It came faster than expected and I love all the jewelry

Date of experience: April 1, 2022
Idaho
1 review
0 helpful votes
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I wore this for a week and it turned my lip green. Do not recommend.

Date of experience: April 1, 2022
Maine
1 review
0 helpful votes
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Always amazing when I order!
April 1, 2022

Always amazing when I order! The customer service team is quick to respond

Date of experience: April 1, 2022
Ohio
1 review
0 helpful votes
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I thought the 3 colors ones would be like plastic but they're just paint coated metal

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2022
Alabama
2 reviews
5 helpful votes
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Showing it in a mannequin for scale would be helpful

Date of experience: April 1, 2022
California
1 review
0 helpful votes
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The only issue I had was with the black matte I lost the ball the day after putting it in. I think I somehow stripped the ball.

Date of experience: April 1, 2022
Illinois
1 review
0 helpful votes
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It was a good experience and I enjoy their products

Date of experience: April 1, 2022
Texas
1 review
0 helpful votes
Follow Marissa V.
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It was definitely hard to choose from so many beautiful pieces lol but one thing for certain is the price! So affordable!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2022
Texas
1 review
0 helpful votes
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Besides size on one and paint chipping it was a good experience

Date of experience: March 31, 2022
Texas
1 review
0 helpful votes
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Everything was new, perfect and fast. No complaints.

Date of experience: March 31, 2022
Arizona
1 review
0 helpful votes
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Absolutely love this website, so many cute options at a fair price! Definitely gonna keep shopping here!

Date of experience: March 31, 2022
Mississippi
1 review
0 helpful votes
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I like the way i get updated every time i make a purchase and when its shipped.

Date of experience: March 31, 2022

The variety is great for such a low price
March 8, 2022
Previous review

The variety is great for such a low price.

Date of experience: March 8, 2022
Minnesota
1 review
0 helpful votes
Follow Lexi S.
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Shipping didn't take forever and the quality of the items were amazing I did think the ear stud was a pair of them so I was confused on why there was only one but that was my fault because I didn't read the details of them and didn't know there was only gonna be one stud

Date of experience: March 31, 2022
Texas
3 reviews
15 helpful votes
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I absolutely love BodyCandy and you'll always have a customer with me. Everything is easy, the deals are great, and the jewelry is so pretty. I get so much for such a low price

Date of experience: March 31, 2022
Utah
1 review
0 helpful votes
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Easy and great!
March 31, 2022

Easy and great! My first purchase so I hope the jewelry is as nice as it looks.

Date of experience: March 31, 2022
Texas
1 review
0 helpful votes
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The experience I had shopping with BodyCandy was amazing! Everything was very easy to find, and the products are amazing. I will definitely shop here again!

Date of experience: March 31, 2022
New York
1 review
0 helpful votes
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Love my new jewels!
March 31, 2022

Love my new jewels! Easy to order and arrived very quickly.

Date of experience: March 31, 2022
Minnesota
1 review
0 helpful votes
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Please make sure they check the order form to make sure everything is correct before packaging and sending items

Date of experience: March 31, 2022