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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,452
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,567 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Easy
April 24, 2022

It's a simple layout, tons of products to choose from

Date of experience: April 24, 2022
Pennsylvania
1 review
0 helpful votes
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It was a quick and affordable process. Overall a good experience with body candy.

Date of experience: April 24, 2022
Wisconsin
1 review
0 helpful votes
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Just as expected
April 24, 2022

Just as expected. I am Happy with my purchase. Nice colors.

Date of experience: April 24, 2022
Georgia
1 review
0 helpful votes
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Very pleasurable got my order quickly everything was exactly as it was on the webpage

Date of experience: April 24, 2022
Minnesota
2 reviews
0 helpful votes
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I love it so much
April 24, 2022

I love it so much. It's so pretty. And came in so quick.

Date of experience: April 24, 2022
Illinois
1 review
0 helpful votes
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Always love my pieces!
April 24, 2022

Always love my pieces! Thank you bodycandy! Love them so much.

Date of experience: April 23, 2022
Illinois
1 review
0 helpful votes
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Always a great price and I can always find just what I'm looking for!

Date of experience: April 23, 2022
Colorado
1 review
0 helpful votes
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It was delightful and it arrived safely and well packaged. Definitely would buy again.

Date of experience: April 23, 2022
North Carolina
1 review
0 helpful votes
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I have never had a problem with body candy and i get most of my jewelry from them and each item i get comes packaged perfectly

Date of experience: April 23, 2022
Canada
1 review
0 helpful votes
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Overall, OK!
April 23, 2022

Overall, OK! A lot of choice. Good prices. Will be buying again.

Date of experience: April 23, 2022
Kansas
1 review
0 helpful votes
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They sent me the wrong items but after reporting the issue they sent me the correct items and let me keep the wrong items they originally sent. Very prompt customer service.

Date of experience: April 23, 2022
California
1 review
0 helpful votes
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Amazing customer service, variety of options to chose from, fair prices

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2022
Illinois
1 review
0 helpful votes
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LOVE IT!
April 23, 2022

I love getting my jewelry from here! Always a pleasant experience!

Date of experience: April 22, 2022
Canada
1 review
0 helpful votes
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Great and quick service, got exactly what was posted and the quality is always so perfect

Date of experience: April 22, 2022
New Zealand
1 review
0 helpful votes
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Awesome, love my tongue bars Love the colour and everything! Thank yous.

Date of experience: April 22, 2022
Rhode Island
1 review
0 helpful votes
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These do not make my ears itch or hurt. I sleep and shower with them in without irritation.

Date of experience: April 22, 2022
California
1 review
0 helpful votes
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Great experience
April 23, 2022
Updated review

Great experience. Learned about this website in a YouTube video. They said they got the tools to help change the earrings from here… I dont see them so that's a negative

Date of experience: April 22, 2022

Great experience
March 26, 2022
Previous review

Great experience. Learned about this website in a YouTube video. They said they got the too. S to help change the earrings from here… I dont see them so that's a negative

Date of experience: March 26, 2022
California
1 review
0 helpful votes
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Quick and easy to understand everything was easy to fine and love the discounts

Date of experience: April 22, 2022
Virginia
1 review
0 helpful votes
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Cheap material… won't buy from here again…. Items are not durable

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2022
California
1 review
0 helpful votes
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Most of the items are not up to the standards that are described. The clickers absolutely suck and they don't stay closed, the metal is cheap and you feel it

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2022