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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,453
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,565 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Amazing choice!
April 26, 2022

Amazing choice! And really good sales! The checkout went very smoothly and the shipment arrived in only 2 weeks! I'm very happy, I will definitely shop here again!

Date of experience: April 26, 2022
New York
2 reviews
0 helpful votes
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Jewelry seems very cheap
April 26, 2022

Fast delivery cheap products, I was pretty disappointed.

Date of experience: April 26, 2022
New York
1 review
0 helpful votes
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Not the best will not order again I will look for other companies with better products

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2022
Canada
1 review
0 helpful votes
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BodyCandy love
April 26, 2022

Love you guys. Been ordering from you for many years.

Date of experience: April 26, 2022
Georgia
1 review
0 helpful votes
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Everything was perfect except for the ball being stuck on one of my industrial barbells. I just moved the charm to a different barbell.

Date of experience: April 25, 2022
Florida
1 review
0 helpful votes
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Very cute!
April 26, 2022

Very cute! I love the ones i got and they make me feel sexy!

Date of experience: April 25, 2022
Florida
1 review
0 helpful votes
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Both pieces of jewelry i ordered were great and i had no issues with shipping or placing my order.

Date of experience: April 25, 2022
Kentucky
1 review
0 helpful votes
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The site is easy to navigate and most products here are good

Date of experience: April 25, 2022
Colorado
2 reviews
0 helpful votes
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Always awesome
April 26, 2022
Updated review

Always awesome. Never a complaint. So much to choose from

Date of experience: April 25, 2022

Love this site as always easy clean and fun
March 29, 2022
Previous review

Love this site as always easy clean and fun

Date of experience: March 28, 2022

I am always happy with my purchases and service from...
September 28, 2021
Previous review

I am always happy with my purchases and service from bodycandy. I hope to continue using the site for many more years

Date of experience: September 28, 2021
South Dakota
1 review
0 helpful votes
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Fast shipping!
April 25, 2022

Fast shipping! More than fair prices! I love the deals they put out!

Date of experience: April 25, 2022
Missouri
1 review
0 helpful votes
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My overall experience was a 4/5
April 25, 2022

My overall experience was a 4/5. I loved most of the things!

Date of experience: April 25, 2022
Pennsylvania
1 review
0 helpful votes
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Fast shipping but limited selection for some sizes

Date of experience: April 25, 2022
Pennsylvania
1 review
0 helpful votes
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Haven't worn anything yet they're still healing

K

Date of experience: April 25, 2022
Texas
1 review
0 helpful votes
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Good quality and price for value
April 25, 2022

Good quality and price for value. Came quickly. Happy with product.

Date of experience: April 25, 2022
Virginia
1 review
0 helpful votes
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The hoop was accurate to size and what I wanted. It looks cute and I love bats so it was perfect and plan to be a return customer for sure. Trustworthy shop had no delivery or order issues.

Date of experience: April 25, 2022
Arkansas
1 review
0 helpful votes
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Was a nice experience without any issues. Will definitely order again

Date of experience: April 25, 2022
Texas
1 review
0 helpful votes
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Overall a good shopping experience
April 25, 2022

Overall a good shopping experience. I have never used them before. While some products may have their flaws, over all for the price and the quality I'd shop through BodyCandy again.

Date of experience: April 25, 2022
New York
1 review
0 helpful votes
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Had an issue with my order and it was rectified quickly
April 25, 2022
Updated review

Had an issue with my order and it was rectified quickly. Great customer service.

Date of experience: April 24, 2022

Great website, very easy to maneuver
March 29, 2022
Previous review

Great website, very easy to maneuver. Definitely will be a return customer.

Date of experience: March 28, 2022
Indiana
1 review
0 helpful votes
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Great experience and the piercing itself was very easy to put in

Date of experience: April 24, 2022
Canada
1 review
0 helpful votes
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I can't do 4 payments because I'm Canadian and using a Canadian card? Really? Thank you. Good day. I have received my package and am very happy with sll items. That being said tho. Your packaging is very cheap. All but one of a pair was in it's cheap plastic bag. I had two chsins and they both tangled together. I have doubts that I will be ordering from this company again

Date of experience: April 24, 2022

I can't do 4 payments because I'm Canadian and using...
April 25, 2022
Previous review

I can't do 4 payments because I'm Canadian and using a Canadian card? Really? Thank you. Good day

Date of experience: March 25, 2022