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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

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50,581 reviews

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North Carolina
1 review
0 helpful votes
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Easy to order Very cute jewelry
May 25, 2022

Easy to order Very cute jewelry. Will most definitely order again soon

Date of experience: May 25, 2022
Pennsylvania
1 review
0 helpful votes
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Barbells were great!
May 25, 2022

Barbells were great! I wish i ordered another of the
Horseshoe though because it only comes with one

Date of experience: May 24, 2022
Greece
1 review
0 helpful votes
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Always super nice shopping on this site, wide variety, relatively quick shipping!

Date of experience: May 24, 2022
Illinois
1 review
0 helpful votes
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Missing pieces from the nipple chain necklace. Missing a ball on one of the bars and the dangle stars

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2022
Tennessee
1 review
0 helpful votes
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I always buy from body candy and I love them. I'm starting to figure out that septum and daith rings aren't great from them though

Date of experience: May 24, 2022
Rhode Island
1 review
0 helpful votes
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My experience was fine
May 24, 2022

My experience was fine. I am a satisfied customer.

Date of experience: May 24, 2022
Massachusetts
1 review
0 helpful votes
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Thumbs up!
May 24, 2022

Thumbs up! I loved every piece of jewelry I got! Definitely will order again!

Date of experience: May 24, 2022
Colorado
1 review
0 helpful votes
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It was easy to find what I was looking for! I didn't know what business to support when looking for piercing jewelry so I'm glad I found body candy.

Date of experience: May 24, 2022
Colorado
1 review
0 helpful votes
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I really enjoyed the ones I ordered. The grab bag not so much so I did give a couple to my granddaughter. Thank you and next time I'll just get the style I like and not take a chance on grab bag. Thank you again

Date of experience: May 24, 2022
Kentucky
1 review
0 helpful votes
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I've shopped here many times
May 24, 2022

I've shopped here many times. Some of the quality can be a bit crappy but I've found that with other places too. Overall super cute stuff with good pricing

Date of experience: May 24, 2022
Canada
1 review
0 helpful votes
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Shipping took a while but the products are good. They will fall out at night time though (minus the earrings.)

Date of experience: May 24, 2022
Canada
1 review
0 helpful votes
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I'm never disappointed with the items I buy from body candy.
Super affordable and quick shipping.

Date of experience: May 24, 2022
Nevada
1 review
0 helpful votes
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Will definitely order from body candy! All of their jewelry is good to wear!

Date of experience: May 23, 2022
Georgia
1 review
0 helpful votes
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Great experience!
May 24, 2022

Great experience! Love all the stuff I've bought in the past. Well continue to order from here.

Date of experience: May 23, 2022
New York
1 review
0 helpful votes
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Exceptional!
May 24, 2022

Exceptional! Needed some customer service & it was

Date of experience: May 23, 2022
Australia
1 review
0 helpful votes
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Date of experience: May 23, 2022
Arizona
1 review
0 helpful votes
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So far I enjoyed ordering from BodyCandy. My orders have come pretty fast and I appreciate the selection and the price of everything.

Date of experience: May 23, 2022
Missouri
1 review
0 helpful votes
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I haven't used any of them yet, appreciate that you had the birthstones I needed thanks. Hate the pricing itself but either way good.

Date of experience: May 23, 2022
New Jersey
1 review
0 helpful votes
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It was great all my items were as expected and arrived on time!

Date of experience: May 23, 2022
Arkansas
1 review
0 helpful votes
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Useful product
May 23, 2022

Useful product. Worked great for what I needed it for

Date of experience: May 23, 2022