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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,565 reviews

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Michigan
1 review
0 helpful votes
Follow Terri F.
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I like almost all the jewelry that I ordered. Some of the pieces are very small in size but still cute. I will continue to order from body candy.

Date of experience: May 30, 2022
California
1 review
0 helpful votes
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No comment won't order again from this company highly disappointed

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 30, 2022
Kentucky
1 review
0 helpful votes
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I love Body Candy
May 30, 2022

I love Body Candy. Will continue to shop there for my piercings :)

Date of experience: May 30, 2022
Italy
1 review
0 helpful votes
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This time I had to pay customs fees and it had never happened before
However the shipping is always quite fast and the products are good

Date of experience: May 30, 2022
Idaho
1 review
0 helpful votes
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Great products good quality would definitely order again if needed to

Date of experience: May 29, 2022
Australia
1 review
0 helpful votes
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Love the jewelry but was very disappointed when the free shipping deal didn't work while checking out

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2022
Texas
1 review
0 helpful votes
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Comfortable, light weight can wear different color stones with them

Date of experience: May 29, 2022
Ohio
1 review
0 helpful votes
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The website is easy to navigate and the designs are pretty

Date of experience: May 29, 2022
Texas
1 review
0 helpful votes
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Browsing and shopping is always easy, the only thing I wish is there would be pair options for tragus piercings, instead of having to buy 2 of each

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2022
New Jersey
1 review
0 helpful votes
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Quick easy and simple
May 29, 2022

Quick easy and simple. I had no concerns, and everything was as advertised

Date of experience: May 29, 2022
Washington
1 review
0 helpful votes
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I loved the nose rings I received! I will definitely be ordering more!

Date of experience: May 29, 2022
Australia
1 review
0 helpful votes
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I love the 2 silver rings that at first! Just sad that the black and rose gold ones don't fit and the fake bull rings are cute for dress up

Date of experience: May 28, 2022
Louisiana
1 review
0 helpful votes
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I love this site I order from it a lot only thing I wish they had was more of a different selection sometimes I feel like it's the same stuff and only every now and then do you get new things but I still do love the site

Date of experience: May 28, 2022
South Dakota
2 reviews
0 helpful votes
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Love the selection and price!
May 29, 2022

Love the selection and price! They are very unique and great quality!

Date of experience: May 28, 2022
Texas
1 review
0 helpful votes
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Got my order on time and everything was there! Loved it all. So happy with it.

Date of experience: May 28, 2022
Colorado
1 review
0 helpful votes
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It was easy to buy from the website, I recommend not buying the matte or painted ones though

Date of experience: May 28, 2022
Texas
1 review
0 helpful votes
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I love the selections and the prices! It's always easy to order and the jewelry is always quality.

Date of experience: May 28, 2022
Virginia
1 review
0 helpful votes
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The package came earlier than expected and I received all items.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 28, 2022
Canada
1 review
0 helpful votes
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Easy to place order but not the quality I expected

Date of experience: May 28, 2022
Tennessee
1 review
0 helpful votes
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Shipped pretty quickly and love love love the new nipple rings.

Date of experience: May 28, 2022