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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,501 reviews

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Michigan
1 review
0 helpful votes
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The quality of all the products I've purchased have been excellent. The colors are vibrant and the shipping was fast.

Date of experience: May 31, 2022
Maryland
1 review
0 helpful votes
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Love shopping on body Candy
May 31, 2022

Love shopping on body Candy. Great jewelry at great price.

Date of experience: May 31, 2022
Massachusetts
1 review
0 helpful votes
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Overall a great place to find jewelry! 90% of the stuff I ordered fits like my original piece of jewelry from the piercer.

Date of experience: May 31, 2022
Nevada
1 review
0 helpful votes
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Have poor quality paint on your painted jewelry. Won't recommend to anyone else.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 30, 2022
Virginia
1 review
0 helpful votes
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It was great my order came as quickly as it said and the ordering site was easily followed

Date of experience: May 30, 2022
Colorado
1 review
0 helpful votes
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So much to choose from
May 31, 2022

So much to choose from. I loved all of my jewelry i got. I had no problems with any of them.

Date of experience: May 30, 2022
Australia
1 review
0 helpful votes
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Great value for money and came on time. The tracking for shipping has been updated since I last bought from here and it has been a huge improvement.
I have always had a good experience ordering from bodycandy

Date of experience: May 30, 2022
New Hampshire
1 review
0 helpful votes
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It was great!
May 31, 2022

It was great! My order came fast and I was satisfied!

Date of experience: May 30, 2022
Georgia
1 review
0 helpful votes
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This was gift for my Daughter she loved it. We are repeat customers and will be purchasing more later.

Date of experience: May 30, 2022
Florida
1 review
0 helpful votes
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I suggest adding more of the 16G 9/16" options. The piercer pierced my rook in a way that I can't buy anything shorter (like the standard size (5/16")) won't even fit. I can't find the size 9/16" anywhere else. It'd be very cool for more selection. Thanks!

Date of experience: May 30, 2022
Texas
1 review
0 helpful votes
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Everything was great except the nipple rings, won't purchase those again.

Date of experience: May 30, 2022
Texas
1 review
0 helpful votes
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Had to wait a long time to revive my order. Didn't ship the first time so I had to get it re shipped. The item is not what I thought it was so I can't even use it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 30, 2022
California
1 review
0 helpful votes
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It's always a great experience
May 30, 2022

It's always a great experience. Easy to search
And they always have a variety of cute body jewelry. Thank you.

Date of experience: May 30, 2022
Michigan
1 review
0 helpful votes
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Easy to set filters and find exactly what you're looking for!

Date of experience: May 30, 2022
Florida
1 review
0 helpful votes
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The face of the ring is wider than I expected but still pretty, and it works for me.

Date of experience: May 30, 2022
Texas
1 review
0 helpful votes
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Super easy to shop and super cheap! Love my piercings!

Date of experience: May 30, 2022
Australia
1 review
0 helpful votes
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Quality is fine
June 29, 2022

Quality is fine. The butterfly was a little bigger than I imagined it would be

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 30, 2022
Michigan
1 review
0 helpful votes
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I like almost all the jewelry that I ordered. Some of the pieces are very small in size but still cute. I will continue to order from body candy.

Date of experience: May 30, 2022
California
1 review
0 helpful votes
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No comment won't order again from this company highly disappointed

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 30, 2022
Kentucky
1 review
0 helpful votes
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I love Body Candy
May 30, 2022

I love Body Candy. Will continue to shop there for my piercings :)

Date of experience: May 30, 2022