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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,536 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Harley B.
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Great, fun and exciting piercings. I love shopping with you guys and trying different styles

Date of experience: June 3, 2022
Arizona
1 review
0 helpful votes
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Quick shipping, would love lengthier descriptions of the fit of the jewelry

Date of experience: June 3, 2022
California
1 review
0 helpful votes
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Shipping was quick!
June 3, 2022

Shipping was quick! I love the communication of letting me know where my products are every step of the way. Great quality, piercings that can NEVER go out of style.

Date of experience: June 3, 2022
Kansas
1 review
0 helpful votes
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Good quality pieces, shipping was on time. My order came exactly as expected.

Date of experience: June 3, 2022
California
1 review
0 helpful votes
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Definitely love this brand!
June 3, 2022

Definitely love this brand! I would recommend it to anyone who's looking for body jewelry. There's so much to choose from!

Date of experience: June 3, 2022
Washington
1 review
0 helpful votes
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Love extra discounts and the options for shipping are not so off-the charts expensive as some sites.

Date of experience: June 2, 2022
District of Columbia
1 review
0 helpful votes
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Cool lil process, I love em except for the broken one

Date of experience: June 2, 2022
Kentucky
1 review
0 helpful votes
Follow Ellie Q.
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Super awesome website with great subscriptions! I'm a huge fan of the mystery bags!

Date of experience: June 2, 2022
West Virginia
1 review
0 helpful votes
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I've always had a good experience with this brand. Shipping is always fast and everything is priced well!

Date of experience: June 2, 2022
Texas
1 review
0 helpful votes
Follow Valia V.
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Great quality products and service! I order items often and never have problems & if I do, it gets taken care of immediately!

Date of experience: June 2, 2022
Indiana
1 review
0 helpful votes
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***********************************293

Date of experience: June 2, 2022
Maryland
1 review
0 helpful votes
Follow Faith K.
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It was pretty nice always wanted to order from here wish the heart shaped rings fit but it's all good

Date of experience: June 2, 2022
Ohio
1 review
0 helpful votes
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Not great
July 2, 2022

Not great. Maybe I chose the wrong ring, I wanted something smaller. Silver surgical steel. The ring is metal but the balls are plastic and broken.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2022
Nevada
1 review
0 helpful votes
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Love BodyCandy!
June 2, 2022

Love BodyCandy! Been shopping here for years. Easy, simple and fast!

Date of experience: June 2, 2022
South Carolina
1 review
0 helpful votes
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Product was as advertised
June 2, 2022

Product was as advertised. Placing order was simple. Size charts were helpful. Sales and discount codes were convenient. Confirmation notifications were appropriate. Delivery was timely.

Date of experience: June 2, 2022
France
1 review
0 helpful votes
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Shopping was fantastic, item quality was fantastic, getting multiple emails hounding me for reviews was not as fantastic.

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
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I'm ecstatic about my products customer service is extremely helpful no complaints.
Will continue to order from here in the future.

Date of experience: June 1, 2022
Washington
1 review
0 helpful votes
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Great shopping experience!
June 2, 2022

Great shopping experience! Will shop here again. Thanks!

Date of experience: June 1, 2022
Texas
1 review
0 helpful votes
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The nose ring was tiny, literally. Pictures are really blown up but you have to really stare closely and hard to see the product.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 1, 2022
Puerto Rico
1 review
0 helpful votes
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The shopping experience was easy and quick. Would shop again.

Date of experience: June 1, 2022