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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,537 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Quick delivery, no problems or hassle. Was notified when my package was delivered.

Date of experience: June 4, 2022
Illinois
1 review
0 helpful votes
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Most things are easy to find
June 5, 2022

Most things are easy to find. Occasional trouble navigating the site but mostly and easy experience

Date of experience: June 4, 2022
Virginia
1 review
0 helpful votes
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Return customer!
June 4, 2022
Updated review

Return customer! ;) Love you! Every purchase has been a pleasure. Thank you.

Date of experience: June 4, 2022

I'm a returning customer
March 5, 2022
Previous review

I'm a returning customer. I love you guys! Thank you for everything!

Date of experience: March 5, 2022
New York
1 review
0 helpful votes
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Shipping was fast, everything arrived and was good quality!

Date of experience: June 4, 2022
Washington
1 review
0 helpful votes
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Thank you for the three tongue rings, they arrived quickly. :) :)

Date of experience: June 4, 2022
California
1 review
0 helpful votes
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Please add a way for reviews to show customer photos.

Please add measurements in mm as well

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2022
Ohio
1 review
0 helpful votes
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Dishonest
July 4, 2022

Dishonest. They attempted to hide my honest, negative review, and sent two faulty offers

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2022
California
1 review
0 helpful votes
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Great prices, received everything promptly. My daughter loves the white ones!

Date of experience: June 4, 2022
New York
1 review
0 helpful votes
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Quick and easy
June 4, 2022

Quick and easy. Plus they gave me a promo without having to look for one, love that!

Date of experience: June 4, 2022
Florida
1 review
0 helpful votes
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Nice jewelry love to shop with Body candy thank you!

Date of experience: June 3, 2022
Virginia
1 review
0 helpful votes
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Love buying jewelry from here when I can! They offer a great selection

Date of experience: June 3, 2022
Florida
1 review
0 helpful votes
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Always a easy experience buying from BodyCandy, love buying from them.

Date of experience: June 3, 2022
Maryland
1 review
0 helpful votes
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Was super happy to have gotten an amazing 50% coupon after my order I just placed. Got a few more that I really wanted before, and found some new ones. Also decided to try the mystery bag.

Date of experience: June 3, 2022

I love the variety of belly rings
June 3, 2022
Previous review

I love the variety of belly rings. This is the only place that I get belly rings at. I always find a ton of surgical steel options that are priced very well. I had a hard time deciding which ones to get since I needed to stick to a budget. I had like 30 in my cart but went down to 7 of my favs. I wrote down some that I need to get in the future. Favorite category is the Halloween section.

Date of experience: June 3, 2022
Minnesota
1 review
0 helpful votes
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Great, I had no problems and went smoothly. Will buy more.

Date of experience: June 3, 2022
Illinois
1 review
0 helpful votes
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These rings are so beautiful and made with such great quality metal/ materials! I'm EXTREMELY allergic to cheap, fake plated metals. After a day my piercings are red, itchy and swollen. I haven't had ANY issues! These rings have given me the freedom to actually have piercings!

Date of experience: June 3, 2022
Missouri
1 review
0 helpful votes
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I was worried about the belly button rings being top quality but I have had no issues with mine causing an infection or irritation at all. They have so many options to choose from and ordering is so easy. Shipping was really quick and I was impressed by that. Prices were amazing so I will definitely be shopping here for my belly button rings.

Date of experience: June 3, 2022
California
1 review
0 helpful votes
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Was very happy with the quick delivery and unique designs

Date of experience: June 3, 2022
Georgia
1 review
0 helpful votes
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Loved all my purchases!
June 3, 2022

Loved all my purchases! Very good quality & look so cute

Date of experience: June 3, 2022
Illinois
1 review
0 helpful votes
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Wonderful exhilarating great awesome good amazing nice

Date of experience: June 3, 2022
Florida
1 review
0 helpful votes
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I never got a notification when my package got delivered. But happy with the jewelry I got.

Date of experience: June 3, 2022