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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,550 reviews

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Florida
1 review
0 helpful votes
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Love this site for cheap good quality jewelry, never disappoints.

Date of experience: June 22, 2022
Texas
1 review
0 helpful votes
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The ring is great, my nose bump is going away, but it was a little difficult to close the loop and make it perfect hoop.

Date of experience: June 22, 2022
South Carolina
1 review
0 helpful votes
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I have had the best response to an issue with a broken nose ring. Thank you

Date of experience: June 22, 2022
Canada
1 review
0 helpful votes
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Quick and easy
June 22, 2022

Quick and easy. Had exactly what I was looking for.

Date of experience: June 21, 2022
Florida
1 review
0 helpful votes
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Easy and smooth, no problems finding what i wanted

Date of experience: June 21, 2022
Tennessee
1 review
0 helpful votes
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Always a great buying experience from BodyCandy! This is my second purchase and the quality and value is always exceptional!

Date of experience: June 21, 2022
Iowa
1 review
0 helpful votes
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Site is very user friendly, and the coupon offers are fantastic!

Date of experience: June 21, 2022
Massachusetts
2 reviews
0 helpful votes
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Quick and easy
June 21, 2022

Quick and easy. Received order quickly. Would recommend.

Date of experience: June 21, 2022
Colorado
1 review
0 helpful votes
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Really good
June 21, 2022

Really good. You look amazing on her and she likes them

Date of experience: June 21, 2022
Canada
1 review
0 helpful votes
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Very easy!
June 21, 2022

Very easy! Fast delivery and great quality! I will only shop here from now on :)

Date of experience: June 21, 2022
North Carolina
1 review
0 helpful votes
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Very satisfied with the order and products I received. The products are very good quality.

Date of experience: June 21, 2022
District of Columbia
1 review
0 helpful votes
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I love Body Candy!
June 21, 2022

I love Body Candy! They never disappoint. Everything is always shipped quickly and always turns out beautiful.

Date of experience: June 21, 2022
Nevada
1 review
0 helpful votes
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Body candy has me excited about my piercings again! So many beautiful options to choose from.

Date of experience: June 21, 2022
Canada
1 review
0 helpful votes
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Love the colours super great stuff. Cool website as well

Date of experience: June 21, 2022
Florida
1 review
0 helpful votes
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The nose hoop was too small for me to easily wear but that was just lack of research on my part.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2022
California
2 reviews
0 helpful votes
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The payments and shipping great!
July 21, 2022

The payments and shipping great!
Just the ball for the labret was bothering my teeth and gums
The hoop for my lip didn't fit

Date of experience: June 21, 2022
New York
1 review
0 helpful votes
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My overall experience with body candy was great! I don't have any issues when ordering from this site and then prices are amazing.

Date of experience: June 21, 2022
Illinois
1 review
0 helpful votes
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Satisfied with the order
July 21, 2022

Satisfied with the order. Not satisfied that it got delivered to the wrong address.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2022
Oregon
1 review
0 helpful votes
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I love your products and will continue to purchase...
June 21, 2022
Updated review

I love your products and will continue to purchase more.

Date of experience: June 20, 2022

I've always loved shopping with Body Candy
August 31, 2021
Previous review

I've always loved shopping with Body Candy. I can find what I need for a house price.

Date of experience: August 30, 2021
Pennsylvania
1 review
0 helpful votes
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I like the products, they are good! Nice jewelry and I will be purchasing from them again <3 :))

Date of experience: June 20, 2022