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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,555 reviews

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GB
1 review
0 helpful votes
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All round good shoppers experience. Items as described and received in average time - however USA - UK.

Date of experience: June 24, 2022
Oregon
1 review
0 helpful votes
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I Love it it's very well made and sturdy thank you

Date of experience: June 23, 2022
Indiana
1 review
0 helpful votes
Follow Michelle M.
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I have been very pleased with my last few purchases from Body Candy.

Date of experience: June 23, 2022
Pennsylvania
1 review
0 helpful votes
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The website is easy to navigate and prices are amazing!

Date of experience: June 23, 2022
Arizona
1 review
0 helpful votes
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I love body candy!
June 24, 2022
Updated review

I love body candy! I love the low prices, coupons, and selection. I've got a great jewelry collection now!

Date of experience: June 23, 2022

Website slow, glitchy, not user friendly
February 20, 2022
Previous review

Website slow, glitchy, not user friendly. When going from cart back to shopping I would prefer if it picks up where I left off instead of having to scroll and find my place again.

Date of experience: January 21, 2022
California
1 review
0 helpful votes
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Good descriptions and fast delivery. Products are very well made. Very happy with my purchases. Have already ordered more.

Date of experience: June 23, 2022
Florida
1 review
0 helpful votes
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Quick and easy
June 24, 2022

Quick and easy. I did not have any issues with ordering. They keep you up to date on shipping. Thank you.

Date of experience: June 23, 2022
Florida
1 review
0 helpful votes
Follow Tiffani E.
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These are some of the best quality jewelry i have ever brought and plan to buy more

Date of experience: June 23, 2022
California
1 review
0 helpful votes
Follow Susan L.
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I always have a great time shopping because there are always new items!

Date of experience: June 23, 2022
Minnesota
1 review
0 helpful votes
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Came pretty quickly ans was easy to use. The jewelry was smaller than expected but it works out

Date of experience: June 23, 2022
Massachusetts
1 review
0 helpful votes
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Fast shopping nice people customer service is good. And the jewelry is cute too

Date of experience: June 23, 2022
Arizona
1 review
0 helpful votes
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Super easy and quick
June 23, 2022

Super easy and quick. Cute styles and plenty to choose from

Date of experience: June 23, 2022
North Carolina
1 review
0 helpful votes
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I thought it would be smaller but a nice piece. Shipping never updated and took longer than stated on the site.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2022
Illinois
1 review
0 helpful votes
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Great place to shop, easy to find what i'm looking for

Date of experience: June 23, 2022
Texas
1 review
0 helpful votes
Follow John A.
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Earrings gave me infection I cleaned them and a few days later I had infection

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2022
Texas
1 review
0 helpful votes
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Very easy to find quality items. I love shopping here

Date of experience: June 23, 2022
Georgia
1 review
0 helpful votes
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My shopping experience was quick, easy and I found exactly what I wanted.

Date of experience: June 22, 2022
Ireland
1 review
0 helpful votes
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Good experience over all but Irish buyers beware that surprise customs taxes tacked on €10 on a €20 order in total for a single tongue bar that they claimed was €25, not bodycandys fault but future buyers should be aware of this

Date of experience: June 22, 2022
Minnesota
1 review
0 helpful votes
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Body candy is such an easy site to use and navigate. It's so much fun to shop and I appreciate how often body candy has deals

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2022
Texas
1 review
0 helpful votes
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$#*! you $#*! you worst company iv ever dealt with $#*! is horrible to the point I gave it away

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2022