Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,513 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Allejah S.
Unfollow Allejah S.
Share Review
Report Review

April 19, 2025

Pretty jewelry, nice customer treatment, will be ordering from here again

Date of experience: April 9, 2025
New York
1 review
0 helpful votes
Follow Britton C.
Unfollow Britton C.
Share Review
Report Review

April 19, 2025

Excellent, always ordering from body candy for jewelry!

Date of experience: April 9, 2025
Illinois
1 review
0 helpful votes
Follow Sage L.
Unfollow Sage L.
Share Review
Report Review

April 19, 2025

It was fine i just want the emails to stop. I need 17 more characters

Date of experience: April 9, 2025
Minnesota
1 review
0 helpful votes
Follow Carrie D.
Unfollow Carrie D.
Share Review
Report Review

April 19, 2025

Very nice. Will definitely be ordering more jewelry from here

Date of experience: April 9, 2025
Canada
1 review
0 helpful votes
Follow Sarah L.
Unfollow Sarah L.
Share Review
Report Review

April 19, 2025

Shipping took longer than expected but product and communication was wonderful

Date of experience: April 8, 2025
New York
1 review
0 helpful votes
Follow Ming T.
Unfollow Ming T.
Share Review
Report Review

April 19, 2025

My experience was good! I didn't have any issues and I purchased during a very good promo which allowed me to get four rings. I love them so much!

Date of experience: April 8, 2025
Virginia
1 review
0 helpful votes
Follow Senta S.
Unfollow Senta S.
Share Review
Report Review

April 19, 2025

My order had a hiccup but they fixed it up and made my week when my package made it in.

Date of experience: April 8, 2025
Pennsylvania
1 review
0 helpful votes
Follow Valerie J.
Unfollow Valerie J.
Share Review
Report Review

April 19, 2025

I absolutely love them. They are a great company that produces beautiful pieces.

Date of experience: April 8, 2025
Illinois
1 review
0 helpful votes
Follow Amber E.
Unfollow Amber E.
Share Review
Report Review

April 18, 2025

I found this on an advertisement and had to have it. Was very quick and easy process and a nice discount for your first order.

Date of experience: April 8, 2025
North Carolina
1 review
0 helpful votes
Follow Lillie G.
Unfollow Lillie G.
Share Review
Report Review

April 17, 2025

Very reasonable price and very good quality jewelry. I definitely recommend this store to others.

Date of experience: April 7, 2025
Illinois
1 review
0 helpful votes
Follow JoAnn C.
Unfollow JoAnn C.
Share Review
Report Review

April 16, 2025

I always get my jewelry from bodycandy. Love their sales and I know I can count on the quality!

Date of experience: April 6, 2025
Alabama
1 review
0 helpful votes
Follow Janice P.
Unfollow Janice P.
Share Review
Report Review

April 16, 2025

It was OK. I would order from them again. There jewelry is absolutely beautiful

Date of experience: March 20, 2025
California
1 review
0 helpful votes
Follow Evelyn M.
Unfollow Evelyn M.
Share Review
Report Review

April 16, 2025

Delivery service was fast. Got my jewelry in less than a week.

Date of experience: April 5, 2025
Ohio
1 review
0 helpful votes
Follow Brenda F.
Unfollow Brenda F.
Share Review
Report Review

April 16, 2025

Super easy and came quick very nice quality pieces will order again

Date of experience: April 5, 2025
California
1 review
0 helpful votes
Follow Kevin P.
Unfollow Kevin P.
Share Review
Report Review

April 15, 2025

It was great, the customer service was very responsive. The whole process was smooth and maybe took about 2 weeks to get everything in my hands. The app is nicely designed. It was easy to navigate and filter by what I was looking for. I especially love the 14k gold naval piercing selection and hope to see it grow even more.

Date of experience: April 5, 2025
New Jersey
1 review
0 helpful votes
Follow Courtney K.
Unfollow Courtney K.
Share Review
Report Review

Everything has great quality!
April 15, 2025

Everything has great quality! Thank you guys so much! I love every piece I purchased! Will be buying from here if you guys continue on your $1.99 sales!

Date of experience: April 4, 2025
New York
1 review
0 helpful votes
Follow Tracey F.
Unfollow Tracey F.
Share Review
Report Review

Order was received fairly quickly but not happy with quality of merchandise. False advertising

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2025
Connecticut
1 review
0 helpful votes
Follow Amanda J.
Unfollow Amanda J.
Share Review
Report Review

...
April 13, 2025

...

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2025
Nebraska
1 review
0 helpful votes
Follow tasha C.
Unfollow tasha C.
Share Review
Report Review

Cutest and very reasonably priced for the quality of jewelry!

Date of experience: April 2, 2025
Canada
1 review
0 helpful votes
Follow Penelope V.
Unfollow Penelope V.
Share Review
Report Review

It was great
April 12, 2025

It was great. The shipping was quite face. I received my package without any broken pieces or missing items

Date of experience: April 2, 2025