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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,535 reviews

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Texas
1 review
0 helpful votes
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Fast shipping!
July 18, 2022

Fast shipping! Cute accessories and nice variety too

Date of experience: July 17, 2022
Colorado
1 review
0 helpful votes
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Easy ordering, delivery was fast
July 18, 2022

Easy ordering, delivery was fast. Came really quick and was packaged perfectly

Date of experience: July 17, 2022
New Hampshire
1 review
0 helpful votes
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Always easy and fast delivery this is my favorite place to shop for jewelry

Date of experience: July 17, 2022
Alabama
2 reviews
0 helpful votes
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Shipping was fast and the product was well packaged, I was very satisfied with my purchase

Date of experience: July 17, 2022
Minnesota
1 review
0 helpful votes
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Love your jewelry!
July 17, 2022

Love your jewelry! I have purchased many items! Have not been disappointed yet.

Date of experience: July 17, 2022
Colorado
1 review
0 helpful votes
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Not to bad liked almost everything, i loved the pink belly ring and how bright the color is. Love the silver nose stud i got as well haven't taken it out since i got it!

Date of experience: July 17, 2022
Montana
1 review
0 helpful votes
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Love Body Candy!
July 17, 2022

Love Body Candy! So many different styles to choose from. A great way to treat myself if I'm having a ruff day. A little nipple Candy makes the day better!

Date of experience: July 17, 2022
New Hampshire
1 review
0 helpful votes
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It was overall okay, I was upset that one of the belly rings broke

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2022
Texas
1 review
0 helpful votes
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My order delivered on time, was carefully packed. I love all my purchases from bodycandy

Date of experience: July 17, 2022
Ohio
1 review
0 helpful votes
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This is a store that I have used frequently in the past and I have never had a problem until this time. The ball on the product didn't seem to fit right in the end of the ring and it ended up completely coming apart and I had to throw the ball away.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2022
Wisconsin
3 reviews
0 helpful votes
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Always a great shopping experience! There is such a huge selection in different designs and guages. There is literally something for everyone. Great prices & quality.

Date of experience: July 17, 2022
Washington
1 review
0 helpful votes
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Not a huge selection of classic styles, most jewelry I found here was gimmicky

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2022
Michigan
1 review
0 helpful votes
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I really enjoyed all the pieces i order i felt they were good quality and they arrow's quickly. I would definitely order from body candy again.

Date of experience: July 17, 2022
Pennsylvania
1 review
0 helpful votes
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Great sale pricing and coupon codes.
Large variety of items to choose from.

Date of experience: July 17, 2022
Georgia
1 review
0 helpful votes
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My experience was So delightful everything came in a timely manner.

Date of experience: July 16, 2022
Wisconsin
1 review
0 helpful votes
Follow Cionna S.
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A few of my items either broke or didn't open. They ended up sending me replacement items and they worked fine

Date of experience: July 16, 2022
Minnesota
1 review
0 helpful votes
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Offered to replace the jewelry I was not satisfied with

Date of experience: July 16, 2022
Texas
1 review
0 helpful votes
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Great quality jewelry and decent prices will definitely order again

Date of experience: July 16, 2022
Kentucky
1 review
0 helpful votes
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Love their products
July 17, 2022

Love their products. This is my second order and have always been pleased with their products

Date of experience: July 16, 2022
Wisconsin
1 review
0 helpful votes
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It was a very easy and fast checkout. I would totally recommend!

Date of experience: July 16, 2022