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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,550 reviews

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New Jersey
1 review
0 helpful votes
Follow Gianna M.
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Good quality fits well will order again great price

Date of experience: July 19, 2022
New Jersey
1 review
0 helpful votes
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It's been great being able to find affordable great pieces for your piercings.

Date of experience: July 19, 2022
Canada
1 review
0 helpful votes
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So many choices that it's hard to pick! They are all so beautiful and well described. Above all, customer service is easy to contact and quick to respond, that's a big plus! Shipping is a little long but that's it.

Date of experience: July 19, 2022
Alabama
1 review
0 helpful votes
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It's fit and 18 g is fit in my nose and it's so perfect!

Date of experience: July 19, 2022
Washington
1 review
0 helpful votes
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Love the coupons and store credits I've been getting...
August 18, 2022
Updated review

Love the coupons and store credits I've been getting in my email, glad I didn't pay full price for these!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2022

Love the coupons and store credits I've been getting...
June 22, 2022
Previous review

Love the coupons and store credits I've been getting in my email!

Date of experience: June 21, 2022
California
1 review
0 helpful votes
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Easy ordering, fast shipment
July 19, 2022

Easy ordering, fast shipment. I wish there was a larger flat-back titanium selection.

Date of experience: July 18, 2022
Virginia
1 review
0 helpful votes
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Quick and easy check out process with fast shipping

Date of experience: July 18, 2022
New York
1 review
0 helpful votes
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Lots of great items, super easy to use website and super easy check out process..

Date of experience: July 18, 2022
Wisconsin
1 review
0 helpful votes
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Everything is put in separate categories to make shopping easy.

Date of experience: July 18, 2022

Shopping categories are well organized and there is...
July 3, 2022
Previous review

Shopping categories are well organized and there is a large variety to choose from.

Date of experience: July 3, 2022
Arizona
1 review
0 helpful votes
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Great as always I don't really have much else to say

Date of experience: July 18, 2022
Texas
1 review
0 helpful votes
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Date of experience: July 18, 2022
Nevada
1 review
0 helpful votes
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Love Bodycandy and have been a customer for a very long time. Awesome customer service and support and always great prices and deals. Absolutely a great experience every single time. Couldn't be more happywith there sales and services.

Date of experience: July 18, 2022
Florida
2 reviews
0 helpful votes
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Great experience
July 18, 2022

Great experience. Awesome site nice art. Great selection

Date of experience: July 18, 2022
France
1 review
0 helpful votes
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Hoop to small, horrible fit
August 17, 2022

Hoop to small, horrible fit. Very uncomfortable which I saw it on a model to know the size by looks

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2022
New Mexico
2 reviews
0 helpful votes
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Bodycandy has great customer service and their products are always accurate to what is described

Date of experience: July 18, 2022
New York
1 review
0 helpful votes
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Delivered fast and products were mostly very good quality. Will ship again thanks!

Date of experience: July 18, 2022
Illinois
1 review
0 helpful votes
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Definitely will order again
July 18, 2022

Definitely will order again. Jewelry was as expected

Date of experience: July 18, 2022
Connecticut
1 review
0 helpful votes
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No problems…jdjdndjxnall so vxhsjdndkjx sbskdisnandj

Date of experience: July 18, 2022
Alabama
2 reviews
0 helpful votes
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My daughter told me about this site. I am loving the options

Date of experience: July 18, 2022
Georgia
1 review
0 helpful votes
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Had delivery issues, the first customer service rep I felt didn't listen and blamed me disregarded my message

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2022