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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,567 reviews

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Canada
1 review
0 helpful votes
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Overall a pretty fun website to explore. Not a huge selection of metals for people with allergies/sensitivities (my lobes don't tolerate stainless and surgical steel), so beware of that. I only wear jewellery from here in my healed piercings. Also lacking a bit in 10mm labret piercings unfortunately. However, a large selection of cute, kitschy and themed jewellery! Love buying fun pieces from here. Never had issues with any of my orders, and having paid for VIP processing before, it doesn't make much of a difference for international orders in my opinion.

Date of experience: July 30, 2022
Canada
1 review
0 helpful votes
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It was amazing it was so easy to use there so many option to choose from

Date of experience: July 29, 2022
Georgia
1 review
0 helpful votes
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Great website with awesome deals
July 30, 2022

Great website with awesome deals. I would order again.

Date of experience: July 29, 2022
Canada
2 reviews
0 helpful votes
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Pretty good, other than the one item was a complete waste of money. The others were great

Date of experience: July 29, 2022
Florida
1 review
0 helpful votes
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I was looking for some hoops to replace my plugs and I found what I was looking for and they were very cheap too

Date of experience: July 29, 2022
New Jersey
1 review
0 helpful votes
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Ok at best…………
July 30, 2022

Ok at best…………. The price matches the quality. They make me right 50 characters so I'm still typing… is it fifty yet?

Date of experience: July 29, 2022
Washington
1 review
0 helpful votes
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Very quick and happy to help even when i messed up with my order!

Date of experience: July 29, 2022
Canada
1 review
0 helpful votes
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Very happy with the product, good quality and looks great on!

Date of experience: July 29, 2022
Canada
1 review
0 helpful votes
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Less quality then expected
August 28, 2022

Less quality then expected. I don't think I will use them.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2022
Pennsylvania
1 review
0 helpful votes
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Great shopping experience
July 29, 2022

Great shopping experience. Items are great quality!

Date of experience: July 29, 2022
Virginia
1 review
0 helpful votes
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My experience was very good and everything arrived on time

Date of experience: July 29, 2022
Illinois
1 review
0 helpful votes
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Very good experience
July 29, 2022

Very good experience. I really really like love this nose ring. It's perfect and really cute. I will buy more jewelry from body candy.

Date of experience: July 29, 2022
Florida
1 review
0 helpful votes
Follow Kehzahrynn S.
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Quick shipping and great customer service! Questions are you always answered quickly by a team member

Date of experience: July 29, 2022
New York
1 review
0 helpful votes
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Excellent-fast delivery
July 29, 2022

Excellent-fast delivery
Pleased with selections
Happy granddaughter!

Date of experience: July 29, 2022
Australia
1 review
0 helpful votes
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Great first experience ordering through BodyCandy! Thank you!

Date of experience: July 29, 2022
California
1 review
0 helpful votes
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Site was easy to browse through, shipping was quick

Date of experience: July 29, 2022
Michigan
2 reviews
0 helpful votes
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...
July 29, 2022

... original order was broken, but customer service helped in replacing quickly. Thank you

Date of experience: July 28, 2022
Australia
1 review
0 helpful votes
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Excellent service and great quality products that are true to value

Date of experience: July 28, 2022
Canada
1 review
0 helpful votes
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Awesome, great experience
July 29, 2022

Awesome, great experience. Will happily shop again.

Date of experience: July 28, 2022
Connecticut
1 review
0 helpful votes
Follow allie W.
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Y'all sell some sick stuff, if I had more piercings I would buy more of it.

Date of experience: July 28, 2022