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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,507 reviews

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Maryland
1 review
0 helpful votes
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Loved all the pieces, all came as described, will be ordering more again.

Date of experience: August 1, 2022
Canada
1 review
0 helpful votes
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None of the jewellery fit well, very cheaply made.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2022
Louisiana
1 review
0 helpful votes
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Relatively easy
August 1, 2022

Relatively easy. The search capabilities could be streamlined better. The jewelry itself is quality.

Date of experience: August 1, 2022
Texas
1 review
0 helpful votes
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Very good and smooth without too much complication

Date of experience: August 1, 2022
Canada
1 review
0 helpful votes
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It was good to find something, I'm just waiting for...
August 1, 2022
Updated review

It was good to find something, I'm just waiting for it to arrive

Date of experience: August 1, 2022

It was good to find something
August 29, 2022
Previous review

It was good to find something

Date of experience: July 29, 2022
Louisiana
1 review
0 helpful votes
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Great!
August 1, 2022

Great! Thanks so much for the great products! Will be ordering more in the future

Date of experience: August 1, 2022
Pennsylvania
1 review
0 helpful votes
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Easy to order delivered when expected had no problems

Date of experience: August 1, 2022
Florida
1 review
0 helpful votes
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Jewelry was cheap to buy and got here fast. Wish the pieces were a little better but overall im happy.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2022
Colorado
1 review
0 helpful votes
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The Glam fan did not fit my ear at all.
The belly ring broke within 1 month.
1 of the red gem swirl labret stripped out while putting it in.

Date of experience: July 31, 2022
Minnesota
1 review
0 helpful votes
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Overall i still love bodycandy, this piece just isn't the most comfortable

Date of experience: July 31, 2022
Delaware
1 review
0 helpful votes
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Always been a good experience ordering with body candy. Very friendly and helpful customer service. I am a return customer and will be back for more.

Date of experience: July 31, 2022
Virginia
1 review
0 helpful votes
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BodyCandy's jewelry is well worth the purchase! Each order I have placed has always exceeded my expectations.

Date of experience: July 31, 2022
Canada
1 review
0 helpful votes
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Good
August 1, 2022

Good. Product came fast. Will return as I ordered wrong size.

Date of experience: July 31, 2022
Oregon
1 review
0 helpful votes
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Good, I was able to find what I was looking for but I wished there was more variety of black and silver septum stuff.

Date of experience: July 31, 2022
Arizona
1 review
0 helpful votes
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Great selection of super cute body jewelry at good prices!

Date of experience: July 31, 2022
Georgia
1 review
0 helpful votes
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Fantastic, the checking out process was easy and I didn't have any shipping problems!

Date of experience: July 31, 2022
Missouri
1 review
0 helpful votes
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Great variety of earrings!
July 31, 2022

Great variety of earrings! But need more to scroll through- less pages!

Date of experience: July 31, 2022
Illinois
2 reviews
0 helpful votes
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They're all super cute and it was a quick and easy purchase!

Date of experience: July 31, 2022
Arizona
1 review
0 helpful votes
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Easy to use site, really easy to find what you want and lots of choices

Date of experience: July 31, 2022
New Hampshire
1 review
0 helpful votes
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I had some issues with my order but they took good care of me

Date of experience: July 31, 2022