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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,557 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Overall I have a pleasant experience and plan to order again in the future. Thank you

Date of experience: August 5, 2022
California
1 review
0 helpful votes
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It was made easy to look for the items that were wanted

Date of experience: August 5, 2022
Alaska
1 review
0 helpful votes
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I loved the experience I get excited opening new things and I definitely felt surprised I'll definitely order again

Date of experience: August 4, 2022
California
1 review
0 helpful votes
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Earrings were super cute but don't know how to put in the heart with devil horns in

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2022
Illinois
1 review
0 helpful votes
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I love body candy, you guys are my go-to for new septum jewelry: 0)

Date of experience: August 4, 2022
Georgia
1 review
0 helpful votes
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I received all the pieces I ordered come to me and im very satisfied with them.

Date of experience: August 4, 2022
Utah
1 review
0 helpful votes
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Sometimes I get lost in the website and lose track...
August 4, 2022
Updated review

Sometimes I get lost in the website and lose track of items I might buy, but overall it's fun to peruse your choices.

Date of experience: August 4, 2022

Discount erased free shipping which I had spent time...
December 29, 2021
Previous review

Discount erased free shipping which I had spent time shopping to attain.

Date of experience: November 29, 2021
North Dakota
1 review
0 helpful votes
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I like shopping from here!
August 4, 2022

I like shopping from here! Everything is so cute and there is always a sale!

Date of experience: August 4, 2022
Colorado
1 review
0 helpful votes
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Date of experience: August 4, 2022
Arizona
1 review
0 helpful votes
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Easy to find different types of jewelry, easy and fast checkout.

Date of experience: August 4, 2022
California
1 review
0 helpful votes
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Body candy is probably okay the only place I feel comfortable ordering body jewelry online

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2022
Virginia
1 review
0 helpful votes
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Very good and the shipment came quick. I was impressed with the quality too

Date of experience: August 4, 2022
Washington
1 review
0 helpful votes
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Great!
August 4, 2022

Great! The product and the delivery were exceptional.

Date of experience: August 4, 2022
Georgia
1 review
0 helpful votes
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I will only consider body candy for all my body jewelry.

Date of experience: August 4, 2022
Illinois
1 review
0 helpful votes
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Perfect!
August 4, 2022

Perfect! I love BodyCandy and will be shopping in the near future.

Date of experience: August 3, 2022
Colorado
1 review
0 helpful votes
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It was easy and fast :] i really love the threadless flower labret it was so easy to put in, i will be shopping here more

Date of experience: August 3, 2022
Arkansas
1 review
0 helpful votes
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I was sent the wrong cartilage stud but BodyCandy corrected it immediately, they sent me the right earring free of charge and even let me keep the one they sent by mistake.

Date of experience: August 3, 2022
California
1 review
0 helpful votes
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I love bodycandy the jewelry is always great and affordable plus lasts a decent amount of time.

Date of experience: August 3, 2022
Texas
1 review
0 helpful votes
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I feel like the jewelry needs to have more variety.

Date of experience: August 3, 2022
Alabama
1 review
0 helpful votes
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I come to body candy just about any time I'm looking for new facial jewelry. They have a huge selection. The only issue I ever find is that the filters don't always accurately filter the items.

Date of experience: August 3, 2022