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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,722 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Very accommodating and helpful!
August 12, 2022

Very accommodating and helpful! Were very nice and listened to concerns.

Date of experience: August 11, 2022
Texas
1 review
0 helpful votes
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Loved every piece i got :) very nice quality! Durable

Date of experience: August 11, 2022
Michigan
1 review
0 helpful votes
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One of the blue amethyst stone guages was substantially bigger than the other, and because of so I happened to rip my ear when putting it in not ever expecting that because well. I ordered 14mm. My ears were at the time, 100%, 14mm. I wish I would have been able to get it out but the rip swelled so quick that I had no choice but to leave it in and let it heal. Which now my ear has a super ugly roll in the back of it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2022
Michigan
1 review
0 helpful votes
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Super fast, easy, and they're so cute. Had everything I needed

Date of experience: August 11, 2022
Nevada
1 review
0 helpful votes
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I love all the pieces!
August 11, 2022

I love all the pieces! The jewelery fits nicely, and shipped in a timely manner.

Date of experience: August 11, 2022
Ohio
1 review
0 helpful votes
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Tons of stuff at great prices
August 11, 2022

Tons of stuff at great prices. Bodycandy is the only place ill shop at for body jewelry been buying things for years.

Date of experience: August 11, 2022
Kentucky
1 review
0 helpful votes
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Simply put it was great!
August 11, 2022

Simply put it was great! No issues with ordering or receiving my order! Thank you BodyCandy!

Date of experience: August 11, 2022
New York
1 review
0 helpful votes
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I would give you 5 but you keep trying to get me to buy more…

Date of experience: August 11, 2022
Canada
1 review
0 helpful votes
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Delivery was very quick
August 11, 2022

Delivery was very quick. Prices were exceptional. Great overall.

Date of experience: August 11, 2022
Florida
1 review
0 helpful votes
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Received my product quickly
August 11, 2022

Received my product quickly. Thank you I would likely order again

Date of experience: August 11, 2022
Illinois
1 review
0 helpful votes
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Great experience shopping online
August 11, 2022

Great experience shopping online. Quick and easily done.

Date of experience: August 11, 2022
Arizona
1 review
0 helpful votes
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I'm a returning customer
August 11, 2022

I'm a returning customer. I love the products that they sell. I've never had a problem with their jewelry. I do wear them in the shower and after a while they'll turn green, but that's just a chemical reaction. When cleaned and maintained well, it won't turn green.

Date of experience: August 11, 2022
New York
1 review
0 helpful votes
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Will become a frequent customer
August 11, 2022

Will become a frequent customer.
Quick delivery.
Thank you.

Date of experience: August 11, 2022
Massachusetts
1 review
0 helpful votes
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Cute and comfortable to wear, looks really good in the sunlight and doesn't rust

Date of experience: August 10, 2022
Utah
1 review
0 helpful votes
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It was really easy to purchase and they have so many different options it was kind of hard to choose from, but at the end they have deals and it's so hard to resist good jewelry at a decent price.

Date of experience: August 10, 2022
Colorado
1 review
0 helpful votes
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Not at all hard to navigate and my shipment was here pretty quickly. Didn't have to contact customer service at all

Date of experience: August 10, 2022
Arizona
1 review
0 helpful votes
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Just not happy with product very small looks way different than pictures

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2022
New York
1 review
0 helpful votes
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With all my orders except for this previous purchase. I have loved every piece of jewelry I have purchased.
But I will still continue to buy from BodyCandy regardless!

Date of experience: August 10, 2022
California
1 review
0 helpful votes
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First time shopping with Body Candy and very pleased! I bought everything with an awesome sale, I appreciate how often the site runs different deals.

Date of experience: August 10, 2022
Pennsylvania
1 review
0 helpful votes
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Best quality jewelry ever!
August 11, 2022

Best quality jewelry ever! I absolutely adore them jewelry!

Date of experience: August 10, 2022