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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,548 reviews

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South Dakota
1 review
0 helpful votes
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Nice jewelry for a great price
August 21, 2022

Nice jewelry for a great price. Plan to buy from here again.

Date of experience: August 20, 2022
Wisconsin
1 review
0 helpful votes
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Shopping was simple and easy
August 21, 2022

Shopping was simple and easy. So many pieces of jewelry to choose from.

Date of experience: August 20, 2022
Minnesota
1 review
0 helpful votes
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Website is easy to organize and order from Is my purchase arrived to my door complete and undamaged

Date of experience: August 20, 2022

Page was intuitive and easy-to-use
June 5, 2022
Previous review

Page was intuitive and easy-to-use

Date of experience: June 5, 2022

Great website, good organization, useful search feature
January 9, 2022
Previous review

Great website, good organization, useful search feature

Date of experience: January 9, 2022
California
1 review
0 helpful votes
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Amazing I love all my jewelry!
August 21, 2022

Amazing I love all my jewelry! I love shopping on body candy

Date of experience: August 20, 2022
Texas
1 review
0 helpful votes
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Good prices
August 20, 2022

Good prices. Good product. Need more acrylic and plated please

Date of experience: August 20, 2022
California
1 review
0 helpful votes
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Got my order very quickly thank you have a great experience with you

Date of experience: August 20, 2022
Canada
1 review
0 helpful votes
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Exactly what I ordered and great quality for the price

Date of experience: August 20, 2022
Colorado
1 review
0 helpful votes
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Online shopping is always hit or miss due to descriptions of products. I was able to find items I was interested in and they arrived promptly.

Date of experience: August 20, 2022
Colorado
1 review
0 helpful votes
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Easy, fast, and y'all are so friendly!
August 20, 2022
Updated review

Easy, fast, and y'all are so friendly! I have so much pretty jewelry now and i couldn't have done it without body candy. Thank you!

Date of experience: August 20, 2022

The site is easy to navigate, the jewelry is gorgeous,...
August 19, 2022
Previous review

The site is easy to navigate, the jewelry is gorgeous, and you have fabulous sales!

Date of experience: August 19, 2022
Ohio
1 review
0 helpful votes
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Date of experience: August 19, 2022
North Carolina
2 reviews
0 helpful votes
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My experience has been amazing!
August 19, 2022

My experience has been amazing! I definitely recommend this site!

Date of experience: August 19, 2022
California
2 reviews
0 helpful votes
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Fast, easy, and no problems here!
August 19, 2022

Fast, easy, and no problems here! Only thing I would complain about is not having enough Halloween items right now

Date of experience: August 19, 2022
Oklahoma
1 review
0 helpful votes
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Not meant for lip ring but that's what I use it for it's a little small so if your percing swells I wouldn't recommend but if you're all healed up I think this is a great ring

Date of experience: August 19, 2022
Pennsylvania
2 reviews
0 helpful votes
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Customer service was extremely helpful with re shipping my order at no extra cost when there was an issue with my post office

Date of experience: August 19, 2022
Maryland
1 review
0 helpful votes
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Finding new jewelry by type and gauge couldn't have been easier, the selection was great, delivery was fast, and the products are nice.

Date of experience: August 19, 2022
South Carolina
1 review
0 helpful votes
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Order came quickly, would've liked better if the other hoop was like the hanged ring that I got but oh well.

Date of experience: August 19, 2022
Canada
1 review
0 helpful votes
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Delivery was much slower than expected
September 18, 2022

Delivery was much slower than expected. Jewelry was fine, but requires tools to put in. I also ordered the wrong sizes, but I don't know if I can return them.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2022
New York
1 review
0 helpful votes
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Love the selection, prices and quality on the body candy website

Date of experience: August 19, 2022
Massachusetts
2 reviews
0 helpful votes
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Body Candy is the best online body jewelry company Ive ever worked with. So kind and accommodating such a large selection and customer service is A ++++++ This is the only place id ever buy from.

Date of experience: August 19, 2022
North Carolina
1 review
0 helpful votes
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I am very happy with the products although the balls were a bit to small for me.

Date of experience: August 19, 2022