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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,567 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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When I needed help trying to find my package when it was delivered, I got help from customer service and they were truly amazing and sweet.

Date of experience: September 24, 2022
Ohio
2 reviews
0 helpful votes
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They always have a great variety of nose and belly...
September 24, 2022
Updated review

They always have a great variety of nose and belly jewelry

Date of experience: September 24, 2022

I love Body Candy
August 25, 2022
Previous review

I love Body Candy. Everything I have gotten is perfect. Everything is as described orders always arrive when scheduled. Only place I get my nose rings and belly rings

Date of experience: August 25, 2022

Always have a great variety of items easy to use
August 18, 2022
Previous review

Always have a great variety of items easy to use. Always receive items when I'm supposed to and items are always as described

Date of experience: August 18, 2022

Have a large selection, prices are reasonable shipping...
August 11, 2022
Previous review

Have a large selection, prices are reasonable shipping is always fast (especially if you get the V. I. P) SO far all my orders have come quickly and everything has been exactly what I ordered and/described. I highly recommend

Date of experience: August 11, 2022

Website is easy to use
April 26, 2022
Previous review

Website is easy to use

Date of experience: April 26, 2022
Georgia
1 review
0 helpful votes
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It was great and processed very fast
September 24, 2022

It was great and processed very fast. Will be ordering again.

Date of experience: September 24, 2022
Massachusetts
1 review
0 helpful votes
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Great, no complaints
September 24, 2022

Great, no complaints. Came in a timely manner. Thanks!

Date of experience: September 24, 2022
California
1 review
0 helpful votes
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Super easy and so fun to look at all the options! It was totally so affordable as well, good quality and shipped so fast. Would definitely recommend!

Date of experience: September 23, 2022
California
1 review
0 helpful votes
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My order didn't take long and the jewelry looks the same as on the site.

Date of experience: September 23, 2022
Louisiana
1 review
0 helpful votes
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Didnt get my order delivered the first time so i contacted them and they resent it and it came quick! Thanks!

Date of experience: September 23, 2022
Maine
1 review
0 helpful votes
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Jewelry is always stylish and good quality! Have enjoyed buying from BodyCandy the past few months :)

Date of experience: September 23, 2022
Alabama
1 review
0 helpful votes
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Very quick to respond to emails, and orders come in the time-frame they estimated.

Date of experience: September 23, 2022
Colorado
2 reviews
0 helpful votes
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I like this site
September 23, 2022
Updated review

I like this site. They have unique products at good prices.

Date of experience: September 23, 2022

I like this site
August 27, 2022
Previous review

I like this site

Date of experience: August 27, 2022
Nevada
1 review
0 helpful votes
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The overall experience was amazing
September 23, 2022

The overall experience was amazing. I have used body candy before this purchase, and I just loved what they had to offer, so I keep on coming back for more jewelry!

Date of experience: September 23, 2022
Texas
1 review
0 helpful votes
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BodyCandy always has what I am looking for and my experience with them is always positive!

Date of experience: September 23, 2022
Florida
1 review
0 helpful votes
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Really good, my package was sent out a few days after placing my order

Date of experience: September 23, 2022
Pennsylvania
1 review
0 helpful votes
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I love this site cause everything is so inexpensive but you get what you pay for.

Date of experience: September 23, 2022
Canada
1 review
0 helpful votes
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So far so good!
September 23, 2022

So far so good! Hoping for speedy delivery and great quality!

Date of experience: September 23, 2022
Canada
1 review
0 helpful votes
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I love the price, the condition, and the way they look. I only order my belly rings from this site and I even told all my friends about it so they can too! I ordered a belly ring for my friend this time so she could try it and she loves it too

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2022
Colorado
1 review
0 helpful votes
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Good!
September 23, 2022

Good! Super easy. But what would make this incredible would be if we could save some choices as favorites or save for later so we can come back for them

Date of experience: September 22, 2022
New Jersey
1 review
0 helpful votes
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Because of this purchase I probably won't be back...
October 23, 2022
Updated review

Because of this purchase I probably won't be back... not happy

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 22, 2022

Quick and easy to navigate
August 27, 2022
Previous review

Quick and easy to navigate

Date of experience: August 26, 2022
Florida
1 review
0 helpful votes
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Helpful
September 23, 2022

Helpful. Much appreciated the second order after the first didn't arrive

Date of experience: September 22, 2022
California
1 review
0 helpful votes
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The site is easy to shop, but you were unfortunately out of the product I wanted, which are the agate stone plugs. I wanted a refund for it, but was forced to make an exchange on the spot. I suggest taking products out of stock online so that customers are not forced to choose another product. That experience made me upset because Amazon would not cause issues such as this when refunds are requested. Your prices are good, that's why I came here.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 22, 2022