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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,558 reviews

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Michigan
1 review
0 helpful votes
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Experience has been great so far!
October 18, 2022

Experience has been great so far! No issues at all! Quick & fast delivery, easy checkout. Love it all!

Date of experience: October 18, 2022
Iowa
1 review
0 helpful votes
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BodyCandy was super professional and plesant throughout the whole process. They sent me a thank you after I confirmed the order and kept me updated with a tracking number for shipping. Great deals on the jewelry I bought and im super happy with my purchase. Will be purchasing again for any future jewelry needs.

Date of experience: October 18, 2022
Canada
1 review
0 helpful votes
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All items were beautiful but bought the hoops for my nose but they are the wrong size so will have to reorder.

Date of experience: October 18, 2022
Florida
1 review
0 helpful votes
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Always a good experience
October 18, 2022

Always a good experience. Quality jewelry. Never had any issues with ordering or delivery.

Date of experience: October 18, 2022
Connecticut
1 review
0 helpful votes
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It was great
October 18, 2022

It was great. Easy to order and received fast. Love the product. And would recommend to a friend. Will order again.

Date of experience: October 18, 2022
California
1 review
0 helpful votes
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It was good experience, shipped on time and jewelry is great quality.

Date of experience: October 18, 2022
Washington
1 review
0 helpful votes
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Fast shipping was great!
October 18, 2022

Fast shipping was great! I received product with no damage.

Date of experience: October 17, 2022
Virginia
1 review
0 helpful votes
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Loved it, would be ordering again when i have the funds for it! <3

Date of experience: October 17, 2022
Missouri
1 review
0 helpful votes
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The items that I ordered arrived on time and in good condition.

Date of experience: October 17, 2022
Mississippi
1 review
0 helpful votes
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Literally the best company I've ordered from! They make everything so easy & very detailed!

Date of experience: October 17, 2022
New York
1 review
0 helpful votes
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Simple shopping
October 17, 2022

Simple shopping. Didnt need to contact service and all items were easy to put in and are comfortable

Date of experience: October 17, 2022
Georgia
1 review
0 helpful votes
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Great, good quality items just wished more people posted pictures with the jewelry in for reference

Date of experience: October 17, 2022
Tennessee
1 review
0 helpful votes
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Always find cute items
October 17, 2022

Always find cute items.
14 Gauge Pink Purple Twisted Horseshoe Barbell Nipple Ring Set hurt and the balls didn't fit the horseshoe jewelry

Date of experience: October 17, 2022
South Carolina
1 review
0 helpful votes
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Like the way they offer deals after buying. Well by again

Date of experience: October 17, 2022
Colorado
2 reviews
0 helpful votes
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I love you guys!
October 17, 2022

I love you guys! You guys are the real deal. Always sending me promos & credits, just because! You gals have a forever customer

Date of experience: October 17, 2022
Ohio
1 review
0 helpful votes
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I love body candy so much
October 17, 2022

I love body candy so much. They have the coolest piercings!

Date of experience: October 17, 2022
Spain
1 review
0 helpful votes
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Pretty good overall, the earring mystery grab bag came with piercings instead but the industrial barbell mystery grab bag was perfect. Super cute and good quality!

Date of experience: October 17, 2022
Connecticut
1 review
0 helpful votes
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No problems. Nice nose pins, go Bills!
Fast shipping

Date of experience: October 16, 2022
Illinois
1 review
0 helpful votes
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Never had an issue with this website or any jewelry

Date of experience: October 16, 2022
Illinois
1 review
0 helpful votes
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I use Paypal so I don't have to enter my shipping address. Forcing me to enter it before I get to the payment page made this experience less than good.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 16, 2022