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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,452
quality
252
This company responds to reviews on average within 1 day

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50,567 reviews

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Maine
1 review
0 helpful votes
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Great experience
November 6, 2022

Great experience. Need to stop looking at the website because I find something new each time. Keep up the good work

Date of experience: November 6, 2022
Nevada
1 review
0 helpful votes
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Fast shipping very good customer service and constant updates of items purchased. The overall online experience made me feel I was actually standing in a store

Date of experience: November 6, 2022
Texas
1 review
0 helpful votes
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Excellent experience, I love the jewelry that I get each month and customer service is amazing always helping

Date of experience: November 6, 2022
Wyoming
1 review
0 helpful votes
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10/10 came earlier then I expected
November 6, 2022

10/10 came earlier then I expected. The coupon codes help me decide which jewelry I want to buy.

Date of experience: November 5, 2022
Idaho
2 reviews
0 helpful votes
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I have purchased several items and have always been very happy. If this was one of the inexpensive belly rings I would have just written it off.

Date of experience: November 5, 2022
Florida
1 review
0 helpful votes
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The website was user friendly
November 6, 2022

The website was user friendly. I received my ordered items sooner than expected. All of my items were exactly as described. I loved all of them. The price was less than reasonable. I have no complaints. Thank you for your excellent service.

Date of experience: November 5, 2022
South Dakota
1 review
0 helpful votes
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Awesome love the jewelry good delivery and exactly as pictured

Date of experience: November 5, 2022
Arizona
1 review
0 helpful votes
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Great!
November 6, 2022

Great! Took a little longer for shipping and 1 was too big but overall happy

Date of experience: November 5, 2022
Ohio
1 review
0 helpful votes
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Pretty good, no problems, the jewelry was pretty much stranded stuff.

Date of experience: November 5, 2022
Arizona
1 review
0 helpful votes
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I had a great experience overall!
November 6, 2022

I had a great experience overall! Shipping was quick and easy as well

Date of experience: November 5, 2022
Oregon
2 reviews
0 helpful votes
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Always great easy to use site and great customer service when needed

Date of experience: November 5, 2022
Ohio
1 review
0 helpful votes
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So good theyre so cute, just like the pictures i cant wait to wear them all, so lightweight and adorable

Date of experience: November 5, 2022
Minnesota
1 review
0 helpful votes
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Awesome service, and pretty quick shipping, and i was given doubles of my product which is great!

Date of experience: November 5, 2022
Louisiana
1 review
0 helpful votes
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They have such a great selection of items. And I truly enjoy shopping with them and I will be doing more business with them in the near future..

Date of experience: November 5, 2022
California
1 review
0 helpful votes
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It was good and I like my jewelry
November 5, 2022

It was good and I like my jewelry. Thanks! Have a good day

Date of experience: November 5, 2022
Missouri
1 review
0 helpful votes
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Fairly decent
November 5, 2022

Fairly decent. No problems whatsoever. I'll have to find more jewelry in the future.

Date of experience: November 4, 2022
Illinois
1 review
0 helpful votes
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Got all my jewelry fast and exactly what I ordered!

Date of experience: November 4, 2022
Illinois
1 review
0 helpful votes
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The shopping experience, shipping, and delivery were seamless and easy. I was pleased with the quality of the items.

Date of experience: November 4, 2022
Virginia
1 review
0 helpful votes
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Pretty easy, just had to go back and check emails about credit for replacement item.

Date of experience: November 4, 2022
Pennsylvania
1 review
0 helpful votes
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I was satisfied with my experience
November 4, 2022

I was satisfied with my experience. Everything was as advertised except for the barbel. It's alright I am fine with the one in the mail. It's isn't necessarily bad though.

Date of experience: November 4, 2022