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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

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50,572 reviews

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California
1 review
0 helpful votes
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I always love the sales and the selection that BodyCandy...
November 20, 2022
Updated review

I always love the sales and the selection that BodyCandy offers

Date of experience: November 20, 2022

Easy and organized
September 18, 2022
Previous review

Easy and organized

Date of experience: September 18, 2022

It was easy and fast
November 3, 2021
Previous review

It was easy and fast

Date of experience: November 2, 2021
Florida
1 review
0 helpful votes
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I like it
November 20, 2022

I like it. Fun and easy.
Shipping is fast, everything was well packed. Quality of some items is not impressive.
But I like the fun of getting this little silly things

Date of experience: November 20, 2022
Canada
1 review
0 helpful votes
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Sometimes i clicked add to cart, it turned red and nothing happened.

Date of experience: November 20, 2022
California
1 review
0 helpful votes
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Bought a couple pieces from this company because the deal was great and there were so many options. I bought some nipple piercing jewelry and the end pieces that get screwed on are bulky or heavy, so they would either pull the area down or the jewelry would constantly rotate to its heaviest point so then the design would not be facing forward. I still had some jewelry that did not have the designs at the end so I tried those and a few weeks in my nipple area was constantly itchy, my nips looked swollen and red. My piercing was constantly needing be cleaned, so I took the jewelry out and the bar had started to change colors and the paint or metal coating was starting to come off the hugger. I also bought naval jewelry from here and eventually my piercing started to reject and I started bleeding where I noticed a keloid had formed. I DO NOT recommend purchasing from this seller.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 19, 2022
Illinois
1 review
0 helpful votes
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It's always a great experience
November 20, 2022

It's always a great experience. I have a difficult time deciding what to get because I love everytbing!

Date of experience: November 19, 2022
California
1 review
0 helpful votes
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Items were nice
November 20, 2022

Items were nice. Some of the gems were a little too big for my liking, but pretty overall.

Date of experience: November 19, 2022
North Carolina
1 review
0 helpful votes
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Ordering is fine, prices are high for the actual quality you get. Replacement balls in clear are now doing as the other plastic balls and splitting, not what they used to be. Shipping takes forever, which I don't hold against the company besides the point that they chose who they do business with.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 19, 2022
Maryland
2 reviews
0 helpful votes
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Extremely pleased with service and selection
November 20, 2022
Updated review

Extremely pleased with service and selection. Will be ordering more soon. 3rd or 4th order this month from this site + I recommend to all my friends.

Date of experience: November 19, 2022

Excellent selection, service, staff and pricing
November 13, 2022
Previous review

Excellent selection, service, staff and pricing. Always happy to shop here and my no1 recommend online store to buy from.

Date of experience: November 12, 2022

Excellent products
October 28, 2022
Previous review

Excellent products

Date of experience: October 27, 2022
Indiana
1 review
0 helpful votes
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Excellent service will order again Always cute and simple!

Date of experience: November 19, 2022
Oklahoma
1 review
0 helpful votes
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I love looking at the wide selection of jewelry. It was difficult knowing what size some of the rings were, so I ended up with a loop that was a little bigger than I normally wear. But overall, very positive.

Date of experience: November 19, 2022
New York
1 review
0 helpful votes
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It was great as usual
November 19, 2022

It was great as usual. Always receive what I order for the most part with very little issues.

Date of experience: November 19, 2022
Illinois
1 review
0 helpful votes
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Would love for more photos of the jewelry on nose, ear, etc. to get w better picture of how it would look. Also to allow us to see photos of other costumers reviews…a separate section. OH and more size options

Date of experience: November 18, 2022
Texas
1 review
0 helpful votes
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I will not be buying mystery bags again, but the stuff I ordered was decent

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2022
Washington
1 review
0 helpful votes
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Fine
December 19, 2022

Fine. It was my first time trying to buy nose rings. Do t think I got the right ones or I don't know what I'm doing.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2022
Georgia
1 review
0 helpful votes
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Experience was great, no issues with shipping or the products I ordered... will be ordering more jewelry in the future.

Date of experience: November 18, 2022
Oregon
1 review
0 helpful votes
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I love there earrings truly a great product, there not nickel at all

Date of experience: November 18, 2022
Ohio
1 review
0 helpful votes
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The store is very nice
November 18, 2022

The store is very nice. They have a lot of options.

Date of experience: November 18, 2022
New Mexico
1 review
0 helpful votes
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They always have a great sale going on, and the wait is never long.

Date of experience: November 18, 2022
Australia
1 review
0 helpful votes
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I got what I ordered, well packaged and timely delivery

Date of experience: November 18, 2022
Connecticut
1 review
0 helpful votes
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Products were just as they appeared and they arrived on time!

Date of experience: November 18, 2022