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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,476
quality
252
This company responds to reviews on average within 1 day

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50,734 reviews

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Arizona
1 review
0 helpful votes
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I love their jewelry, it's always so fun to wear different sets fit different occasions or change them just for fun! Can't go wrong with Body Candy

Date of experience: November 29, 2022

I had no problems or issues looking for, ordering,...
August 29, 2022
Previous review

I had no problems or issues looking for, ordering, or receiving the product!

Date of experience: August 29, 2022
Massachusetts
1 review
0 helpful votes
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Overall really fast and easy to figure out. The jewelry doesn't rust in and they're at a really good price

Date of experience: November 29, 2022
France
1 review
0 helpful votes
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The overall experience was pretty good, the jewelery was not too expensive and did arrive pretty quick! But, BodyCandy is just sending too much e-mails --'

Date of experience: November 29, 2022
Michigan
1 review
0 helpful votes
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It's a gift so we haven't tried them yet but thank you for a pleasant experience.

Date of experience: November 29, 2022
Georgia
1 review
0 helpful votes
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Loved my order and the process/shipping/delivery were all handled well

Date of experience: November 29, 2022
Tennessee
1 review
0 helpful votes
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Received it fast very satisfied with my order, would order again

Date of experience: November 29, 2022
Alabama
1 review
0 helpful votes
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Best prices, customer service, deals, and fast shipping. I love shopping when I can.

Date of experience: November 28, 2022
Georgia
1 review
0 helpful votes
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Always great shopping with body candy for cute jewelry at affordable prices

Date of experience: November 28, 2022
Washington
1 review
0 helpful votes
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Excellent buys every time, they always seem to have some sort of discount going on which is a bonus!

Date of experience: November 28, 2022
Washington
1 review
0 helpful votes
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My barbells fell apart as I was putting them in or had them in for about 3 weeks. So that wasn't fun. Cute product though

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 28, 2022
Michigan
1 review
0 helpful votes
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I've always enjoyed shopping here, they have variety of items and they make it easy at checkout.

Date of experience: November 28, 2022
New York
1 review
0 helpful votes
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Easy to order haven't had any problems with the quality of jewelry I didn't really love the products I got this time but they're not terrible

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 28, 2022
Nevada
1 review
0 helpful votes
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Products came quick and were packaged well. Just wish photos on the product showed better sizing of product. Jewelery was long, but gem was tiny.

Date of experience: November 27, 2022
Pennsylvania
1 review
0 helpful votes
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Always very happy with my purchases
November 27, 2022

Always very happy with my purchases. Love, love this site!

Date of experience: November 27, 2022
Indiana
1 review
0 helpful votes
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Quick and easy
November 27, 2022

Quick and easy. Lots of choices. Fast delivery. Good prices. Product is well made

Date of experience: November 27, 2022
Canada
1 review
0 helpful votes
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It is a nice looking website and easy to navigate!

Date of experience: November 27, 2022
Alabama
1 review
0 helpful votes
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Very fast shipping
November 27, 2022

Very fast shipping. Great deals. Products are excellent as show and are good quality. Everything is adorable with great details.

Date of experience: November 27, 2022
Canada
1 review
0 helpful votes
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No issues, came on time as ordered, enjoying the product as it is high quality!

Date of experience: November 26, 2022
Minnesota
1 review
0 helpful votes
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I loved this ring it came very fast and looks beautiful

Date of experience: November 26, 2022
Texas
1 review
0 helpful votes
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I have had one issue with shipping and customer service...
November 26, 2022
Updated review

I have had one issue with shipping and customer service fixed it quickly! I love this company and the speed of service! The jewelry is all very well made as well..

Date of experience: November 26, 2022

I love BodyCandy
January 18, 2022
Previous review

I love BodyCandy. Always good priced and good quality!

Date of experience: January 18, 2022