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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,511 reviews

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Texas
1 review
0 helpful votes
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Customer Service is awesome
October 19, 2025

I've placed several orders and on occasion have been shorted an item or sent an item I didn't order. BodyCandy always makes me whole by sending that which was not included in the order or they send a replacement for a wrong item shipped. I appreciate that!

Date of experience: October 9, 2025
Oklahoma
1 review
0 helpful votes
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Very easy and I like it a lot not to hard to make an order 10/10 would recommend

Date of experience: August 12, 2025
Texas
1 review
0 helpful votes
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Great prices an very timely manner of delivery. The...
August 21, 2025
Updated review

Great prices an very timely manner of delivery. The product is made very well will last a life time

Date of experience: August 10, 2025

Good service
July 21, 2025
Previous review

Good service

Date of experience: July 11, 2025
Texas
2 reviews
0 helpful votes
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Good amazing everything was good and everything was amazing and cute

Date of experience: August 9, 2025
Michigan
1 review
0 helpful votes
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It was good!
August 19, 2025

It was good! Good deals on items. The pieces are so pretty and definitely will be purchasing again

Date of experience: August 9, 2025
Texas
1 review
0 helpful votes
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Awesome customer service and fast shipping. They have great discounts/deals as well.

Date of experience: August 8, 2025
Washington
1 review
0 helpful votes
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Good shopping experience, no issues with my purchase - shipping was reasonable

Date of experience: August 8, 2025
Texas
1 review
0 helpful votes
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I loveee the designs and materials!
August 18, 2025

I loveee the designs and materials! Only con is that the bar is so long it scrapes the inside of my ear when I lay down.

Date of experience: August 8, 2025
Georgia
1 review
0 helpful votes
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Love all the ones i buy from here they look exactly as the ones from the picture

Date of experience: August 8, 2025
Texas
1 review
0 helpful votes
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Arrived on time and perfect condition, definitely ordering again, thank you!

Date of experience: August 8, 2025
California
1 review
0 helpful votes
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Easy to use and pretty!
August 18, 2025

Easy to use and pretty! I would recommend to all that have facial piercings. High quality products!

Date of experience: August 8, 2025
Alabama
1 review
0 helpful votes
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Ordering was easy
August 18, 2025

Ordering was easy. Tracking was a little sketchy because it wouldn't really update so I just checked my mail everyday.

Date of experience: August 8, 2025
Nebraska
1 review
0 helpful votes
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Fast shipping great packaging overall happy! Filling characters

Date of experience: August 7, 2025
Missouri
1 review
0 helpful votes
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Worst experience I've had thusfar
August 18, 2025

Worst experience I've had thusfar. Initially shipped on July 11. Never received it. Spoke to customer service who reshipped it and finally got it on August 5th.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2025
New York
1 review
0 helpful votes
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Ten out of ten experience very nice cane on time, would buy again

Date of experience: August 3, 2025
North Carolina
1 review
0 helpful votes
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It was ok, I had troubles with the app. I wasn't notified that the package was delivered. I did receive my package in a good amount of time.

Date of experience: August 2, 2025
Virginia
1 review
0 helpful votes
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Easy and convenient and quick and affordable. Would shop again

Date of experience: August 1, 2025
New York
1 review
0 helpful votes
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I always have a good time shopping on Body Candy they...
August 11, 2025
Updated review

I always have a good time shopping on Body Candy they have great prices that you can afford

Date of experience: August 1, 2025

I love body candys belly rings they are so pretty My...
July 12, 2025
Previous review

I love body candys belly rings they are so pretty My address changed it is now; 32 Pine Street Fairmont City PA 16224

Date of experience: July 2, 2025
Pennsylvania
2 reviews
0 helpful votes
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Overall I'm satisfied
August 11, 2025

Overall I'm satisfied. I'm a repeat customer. I'll be back.

Date of experience: July 31, 2025
California
1 review
0 helpful votes
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Overall I'm very happy with this website and their products. Nice quality, looks beautiful.

Date of experience: July 31, 2025