Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,573 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow jessie M.
Unfollow jessie M.
Share Review
Report Review

I was overall pleased not all the jewlery worked out but the shipping was fast there are so many options and always have great sales

Date of experience: December 27, 2022
Florida
1 review
0 helpful votes
Follow Ange N.
Unfollow Ange N.
Share Review
Report Review

Lots of selections to choose from!
December 28, 2022

Lots of selections to choose from! I purchased as a gift for someone for Christmas and they loved it!

Date of experience: December 27, 2022
Canada
1 review
0 helpful votes
Follow Shawny Q.
Unfollow Shawny Q.
Share Review
Report Review

Nice earrings/ nose stud
December 28, 2022

Nice earrings/ nose stud. Great price, great quality, and came on time.

Date of experience: December 27, 2022
Tennessee
1 review
0 helpful votes
Follow Charles S.
Unfollow Charles S.
Share Review
Report Review

Fast shipping and quality products!
December 28, 2022

Fast shipping and quality products! Very good customer service as well.

Date of experience: December 27, 2022
California
1 review
0 helpful votes
Follow Amber G.
Unfollow Amber G.
Share Review
Report Review

The shipping information was delayed so I didn't receive it after the initial email like it stated.

Date of experience: December 27, 2022
Idaho
1 review
0 helpful votes
Follow Alia Q.
Unfollow Alia Q.
Share Review
Report Review

I enjoy the many choices but am scared which new project I purchase might make my piercing react badly.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2022
Indiana
1 review
0 helpful votes
Follow Delaney C.
Unfollow Delaney C.
Share Review
Report Review

The internally threaded jewelry doesn't fit with the internally threaded posts :( It all seems high quality and I've had good experiences previously, but I ordered the longer posts since I knew the jewelry would be too short for my cheek piercings, and I'm pretty disappointed that it didn't work out.

Date of experience: December 27, 2022
Tennessee
1 review
0 helpful votes
Follow Carley H.
Unfollow Carley H.
Share Review
Report Review

No complaints
December 27, 2022

No complaints. Came pretty quick, haven't had any jewelry issues

Date of experience: December 27, 2022
Georgia
1 review
0 helpful votes
Follow Cynthia Z.
Unfollow Cynthia Z.
Share Review
Report Review

Good, that's all I have to say except I don't need any more emails

Date of experience: December 27, 2022
Canada
1 review
0 helpful votes
Follow Cailin F.
Unfollow Cailin F.
Share Review
Report Review

I always get great quality piercings from body candy and am happy with their service! The photos on their website are always true to the products, so I know what I'm ordering will be accurate.

Date of experience: December 27, 2022
Australia
1 review
0 helpful votes
Follow Anna K.
Unfollow Anna K.
Share Review
Report Review

Excellent, everything is so beautiful and it's very easy to build your dream ear jewelry stack with this brand.

Date of experience: December 27, 2022
Florida
1 review
0 helpful votes
Follow Makayla L.
Unfollow Makayla L.
Share Review
Report Review

They're very pretty and I would give all of them 5 stars if it wasn't for the fact that I'm allergic to them. But overall they are very nice.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
North Carolina
1 review
0 helpful votes
Follow Kindall K.
Unfollow Kindall K.
Share Review
Report Review

Took a bit to get to me and the shipping was rarely updated. Did not know my package was here till I checked the mailbox. But other then that the jewelry is nice and looks beautiful in my nose. Great quality

Date of experience: December 26, 2022
Canada
1 review
0 helpful votes
Follow Julia U.
Unfollow Julia U.
Share Review
Report Review

Shipping took about a month but other than that it looks great

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
New York
1 review
0 helpful votes
Follow Zahra F.
Unfollow Zahra F.
Share Review
Report Review

Good Good good good good good good good good good good

Date of experience: December 26, 2022
Idaho
1 review
0 helpful votes
Follow Alexis G.
Unfollow Alexis G.
Share Review
Report Review

It was great thanks
December 27, 2022

It was great thanks. I moved my jewelry I'll definitely shop again. I recurved my order quite quickly

Date of experience: December 26, 2022
North Carolina
1 review
0 helpful votes
Follow mackenzie N.
Unfollow mackenzie N.
Share Review
Report Review

Just be sure to research the exact sizes you need, other than that, i had a super easy experience!

Date of experience: December 26, 2022
Florida
1 review
0 helpful votes
Follow Holley H.
Unfollow Holley H.
Share Review
Report Review

Everything was great, as usual
December 27, 2022

Everything was great, as usual. Shipping is fast, products are good.

Date of experience: December 26, 2022
Florida
1 review
0 helpful votes
Follow Melissa U.
Unfollow Melissa U.
Share Review
Report Review

Great customer service,fast shipping,quality products

Date of experience: December 26, 2022
Georgia
1 review
0 helpful votes
Follow Ava E.
Unfollow Ava E.
Share Review
Report Review

It was a great experience, especially for it being online!

Date of experience: December 26, 2022