Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,579 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Rylie I.
Unfollow Rylie I.
Share Review
Report Review

They're amazing!
January 11, 2023

They're amazing! I submitted my order forgetting to change an out of state address. I was so panicked! They contacted me super quickly and were able to get it sorted and changed before shipping. I love my BodyCandy jewelry every time!

Date of experience: January 11, 2023
Tennessee
1 review
0 helpful votes
Follow Thomas F.
Unfollow Thomas F.
Share Review
Report Review

It was a good ring
January 11, 2023

It was a good ring. I had decided to reopen an old hole and it did the job nicely.

Date of experience: January 11, 2023
North Carolina
1 review
0 helpful votes
Follow Jennifer Q.
Unfollow Jennifer Q.
Share Review
Report Review

Smooth transaction as always, good prices and quality product

Date of experience: January 11, 2023
Idaho
1 review
0 helpful votes
Follow Amanda R.
Unfollow Amanda R.
Share Review
Report Review

It was easy and the prices were nice
January 11, 2023

It was easy and the prices were nice. I now have many different pairs to play with.

Date of experience: January 11, 2023
Massachusetts
1 review
0 helpful votes
Follow Vivian O.
Unfollow Vivian O.
Share Review
Report Review

Very nice ring
January 11, 2023

Very nice ring. Not too big which I was nervous about!

Date of experience: January 11, 2023
Kansas
1 review
0 helpful votes
Follow Allison B.
Unfollow Allison B.
Share Review
Report Review

I usually always have good experiences shopping with...
January 11, 2023
Updated review

I usually always have good experiences shopping with Body Candy. The prices are fair, and I have always loved everything I receive and have never had any issues with any of the jewelry.

Date of experience: January 11, 2023

I like shopping Body Candy jewelry because the prices...
March 7, 2022
Previous review

I like shopping Body Candy jewelry because the prices are just right and the items I receive are of great quality and long lasting.

Date of experience: March 7, 2022
New Zealand
1 review
0 helpful votes
Follow Ashley K.
Unfollow Ashley K.
Share Review
Report Review

It is strong, so will last long and easy to insert and a good quality piercing for what it's purchase price IA.

Date of experience: January 11, 2023
Florida
1 review
0 helpful votes
Follow emaly R.
Unfollow emaly R.
Share Review
Report Review

The pot leaf is too heavy and hangs down so you can't see it

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
California
1 review
0 helpful votes
Follow Cloe G.
Unfollow Cloe G.
Share Review
Report Review

Normal shipping times, tracking seemed slightly off for me but no big deal

Date of experience: January 10, 2023
Louisiana
1 review
0 helpful votes
Follow Isabella J.
Unfollow Isabella J.
Share Review
Report Review

It was great and I love the pieces I got. They also shipped pretty quick.

Date of experience: January 10, 2023
Canada
1 review
0 helpful votes
Follow Spenser Q.
Unfollow Spenser Q.
Share Review
Report Review

It was very enjoyable, the site has many cute rings

Date of experience: January 10, 2023
California
1 review
0 helpful votes
Follow Ashleigh Q.
Unfollow Ashleigh Q.
Share Review
Report Review

Jewelry was great, love it, would recommend to anyone who wants these kind of earrings.

Date of experience: January 10, 2023
Georgia
1 review
0 helpful votes
Follow Amanda S.
Unfollow Amanda S.
Share Review
Report Review

Cheap
February 9, 2023

A ball on each of the 2 eyebrow barbells I ordered broke in half after only wearing them a couple weeks. Very disappointed.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
North Dakota
1 review
0 helpful votes
Follow Kristy O.
Unfollow Kristy O.
Share Review
Report Review

Easy to order, keeps you posted on shipments, and sends endless emails.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
Ohio
1 review
0 helpful votes
Follow lily V.
Unfollow lily V.
Share Review
Report Review

Everything went good
January 10, 2023

Everything went good. Will be purchasing again.zzz

Date of experience: January 10, 2023
Florida
1 review
0 helpful votes
Follow Katlyn C.
Unfollow Katlyn C.
Share Review
Report Review

Overall my packages came very quick, I'm very satisfied with my purchases :)

Date of experience: January 9, 2023
California
1 review
0 helpful votes
Follow Hon E.
Unfollow Hon E.
Share Review
Report Review

Most of the items I got from mystery bags were decent but I was expecting better when grabbing mystery bags I thought it should be more nicer than cheap ones

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 9, 2023
California
1 review
0 helpful votes
Follow Hilda P.
Unfollow Hilda P.
Share Review
Report Review

Upset my order was disaster no refund no replacement no nothing I threw it away n still got to pay for something was not my fault

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 9, 2023
Texas
3 reviews
0 helpful votes
Follow Lisa C.
Unfollow Lisa C.
Share Review
Report Review

I absolutely love it!
January 10, 2023

I absolutely love it! It was an easy ordering experience. My order was shipped quickly.

Date of experience: January 9, 2023
California
1 review
0 helpful votes
Follow Lina E.
Unfollow Lina E.
Share Review
Report Review

Came on time, everything was in order
January 10, 2023

Came on time, everything was in order. No damage…………….

Date of experience: January 9, 2023