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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,456
quality
252
This company responds to reviews on average within 1 day

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50,563 reviews

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Texas
1 review
0 helpful votes
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It was fine, no issues at all with the ordering process, just wish it didn't take so long to receive items.

Date of experience: January 12, 2023
Illinois
1 review
0 helpful votes
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Wonderful didn't have to wait long and they are all so cute

Date of experience: January 12, 2023
New York
1 review
0 helpful votes
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Overall had a great experience
January 12, 2023

Overall had a great experience. Great value for the price.

Date of experience: January 12, 2023
Michigan
1 review
0 helpful votes
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Everything I purchased was to my liking! Great Quality and will continue ordering

Date of experience: January 12, 2023
Massachusetts
1 review
0 helpful votes
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It was great; the quality of thr jewelry seems to be great, and the prices are also incredible. One of my go-to sites when shopping for new body jewelry.

Date of experience: January 11, 2023
South Carolina
1 review
0 helpful votes
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I liked shopping on this site!
January 12, 2023

I liked shopping on this site! I was able to get something for myself and a friend!

Date of experience: January 11, 2023
Virginia
1 review
0 helpful votes
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It was easy to find exactly what i was looking for!

Date of experience: January 11, 2023
Maryland
1 review
0 helpful votes
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It was perfect And the items were just as they were in the pictures! Shipping was also great.

Date of experience: January 11, 2023
Florida
2 reviews
0 helpful votes
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All three were awesome, the opening in the skulls are a little small but look awesome.

Date of experience: January 11, 2023
Minnesota
1 review
0 helpful votes
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Got caught up in Christmas shipping and a snow storm, so it took a while to arrive but otherwise ok. Better package tracking would be nice, I had to call to find out where it was as my link I received didn't work.

Date of experience: January 11, 2023
Nevada
1 review
0 helpful votes
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Everything came when it was supposed to and was in perfect condition thank you!

Date of experience: January 11, 2023
Oregon
1 review
0 helpful votes
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They're amazing!
January 11, 2023

They're amazing! I submitted my order forgetting to change an out of state address. I was so panicked! They contacted me super quickly and were able to get it sorted and changed before shipping. I love my BodyCandy jewelry every time!

Date of experience: January 11, 2023
Tennessee
1 review
0 helpful votes
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It was a good ring
January 11, 2023

It was a good ring. I had decided to reopen an old hole and it did the job nicely.

Date of experience: January 11, 2023
North Carolina
1 review
0 helpful votes
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Smooth transaction as always, good prices and quality product

Date of experience: January 11, 2023
Idaho
1 review
0 helpful votes
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It was easy and the prices were nice
January 11, 2023

It was easy and the prices were nice. I now have many different pairs to play with.

Date of experience: January 11, 2023
Massachusetts
1 review
0 helpful votes
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Very nice ring
January 11, 2023

Very nice ring. Not too big which I was nervous about!

Date of experience: January 11, 2023
Kansas
1 review
0 helpful votes
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I usually always have good experiences shopping with...
January 11, 2023
Updated review

I usually always have good experiences shopping with Body Candy. The prices are fair, and I have always loved everything I receive and have never had any issues with any of the jewelry.

Date of experience: January 11, 2023

I like shopping Body Candy jewelry because the prices...
March 7, 2022
Previous review

I like shopping Body Candy jewelry because the prices are just right and the items I receive are of great quality and long lasting.

Date of experience: March 7, 2022
New Zealand
1 review
0 helpful votes
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It is strong, so will last long and easy to insert and a good quality piercing for what it's purchase price IA.

Date of experience: January 11, 2023
Florida
1 review
0 helpful votes
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The pot leaf is too heavy and hangs down so you can't see it

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
California
1 review
0 helpful votes
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Normal shipping times, tracking seemed slightly off for me but no big deal

Date of experience: January 10, 2023