Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,556 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Lauryn J.
Unfollow Lauryn J.
Share Review
Report Review

Very easy to navigate the site and fast shipping..

Date of experience: January 15, 2023
Maryland
1 review
0 helpful votes
Follow Tammy K.
Unfollow Tammy K.
Share Review
Report Review

Love body candy and the large supply of options. And the value is awesome

Date of experience: January 15, 2023
Missouri
1 review
0 helpful votes
Follow Dawn A.
Unfollow Dawn A.
Share Review
Report Review

Delivery was faster than expected and items were as expected.

Date of experience: January 15, 2023
Georgia
1 review
0 helpful votes
Follow Zuri W.
Unfollow Zuri W.
Share Review
Report Review

I always have the best experience shopping here. Rather if you're a member or not you get great coupons.

Date of experience: January 15, 2023
Florida
1 review
0 helpful votes
Follow Gaby Z.
Unfollow Gaby Z.
Share Review
Report Review

Body Candy needs to have more 8mm length and diameter options. Most of the hinged or clicker rings I like only come in 10mm which is to big of a diameter for my Septum. Also more 6mm options would be great.

Date of experience: January 15, 2023
Australia
1 review
0 helpful votes
Follow Alys V.
Unfollow Alys V.
Share Review
Report Review

Good …………………………………………………………………. …………………………………..

Date of experience: January 15, 2023
California
1 review
0 helpful votes
Follow Kathi B.
Unfollow Kathi B.
Share Review
Report Review

All the jewelry looked so fun and quality made! I couldn't wait to get my first order, which was so affordable, due to the incredible discounts.

Date of experience: January 14, 2023
Indiana
1 review
0 helpful votes
Follow Kali F.
Unfollow Kali F.
Share Review
Report Review

Ok not super hard
February 14, 2023

Ok not super hard. I would expect more oral jewelry to be smaller.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2023
New York
1 review
0 helpful votes
Follow Madison Z.
Unfollow Madison Z.
Share Review
Report Review

Perfect as always!
January 15, 2023

Perfect as always! Great customer service and products that never hurt my sensitive skin

Date of experience: January 14, 2023
Nevada
1 review
0 helpful votes
Follow Leah E.
Unfollow Leah E.
Share Review
Report Review

Just as ordered, just as pictured
January 14, 2023

Just as ordered, just as pictured - All items of my 4 matching nipple and belly rings sets arrived on time and complete. They all looked just as pictured. Thank you!

Date of experience: January 14, 2023
California
1 review
0 helpful votes
Follow Susan V.
Unfollow Susan V.
Share Review
Report Review

I'm happy with the shopping experience on Body Candy. Not happy with the time it takes to arrive to my location.

Date of experience: January 14, 2023
Canada
1 review
0 helpful votes
Follow Victoria C.
Unfollow Victoria C.
Share Review
Report Review

Good well made products
January 14, 2023

Good well made products. Good shipping times. Nice customer service. Never had problems. Have ordered twice from them and no problems at all.

Date of experience: January 14, 2023
Maryland
1 review
0 helpful votes
Follow Patrick P.
Unfollow Patrick P.
Share Review
Report Review

My daughter surprised me with a last minute gift change from Santa and your site made it easy to find what she wanted and had it here before Xmas. Thanks

Date of experience: January 14, 2023
Georgia
1 review
0 helpful votes
Follow Joia B.
Unfollow Joia B.
Share Review
Report Review

The nose ring turned black made my piercing hurt and bleed for two weeks. When I brought this to supports attention about it changing colors,etc all they said was it was made from sterling silver (I KNOW WHAT STERLING SILVER FEELS LIKE AS JEWELRY.) And most definitely does NOT turn BLACK after wearing it for 2 Days!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2023
Wisconsin
1 review
0 helpful votes
Follow Georgien O.
Unfollow Georgien O.
Share Review
Report Review

Products are priced well, the site was easy to use and they were delivered on time.

Date of experience: January 13, 2023
Ohio
1 review
0 helpful votes
Follow emily G.
Unfollow emily G.
Share Review
Report Review

Great quality and shipped super fast!
January 14, 2023

Great quality and shipped super fast! Got some super cute stuff and used a coupon so it was a great deal.

Date of experience: January 13, 2023
Nevada
1 review
0 helpful votes
Follow Sophia P.
Unfollow Sophia P.
Share Review
Report Review

Always good, just disappointed abt 1 nose ring, it will not work, uncomfortable and doesnot stay in place.

Date of experience: January 13, 2023
Utah
2 reviews
0 helpful votes
Follow SIERRA S.
Unfollow SIERRA S.
Share Review
Report Review

Ive ordered from body candy multiple times and i love them. I always feel like i get a good deal and the jewelry is quality

Date of experience: January 13, 2023
Maryland
1 review
0 helpful votes
Follow Isabella E.
Unfollow Isabella E.
Share Review
Report Review

Everything was great
January 13, 2023

Everything was great. It came in very quick and there was no issues

Date of experience: January 13, 2023
Puerto Rico
1 review
0 helpful votes
Follow Doralys Z.
Unfollow Doralys Z.
Share Review
Report Review

Muy buena, me gusta la calidad
January 13, 2023

Muy buena, me gusta la calidad. Lo recomiendo mucho!

Date of experience: January 13, 2023