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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,550 reviews

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California
1 review
0 helpful votes
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Date of experience: January 16, 2023
New York
1 review
0 helpful votes
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Body candy is one of my favorite online shops and they always have just what im looking for

Date of experience: January 16, 2023
California
1 review
0 helpful votes
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It was good my package was in perfect condition I would definitely order here again

Date of experience: January 16, 2023
Maryland
1 review
0 helpful votes
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Great price, fast shipping and great product. (Would be nice tho if I didn't constantly get emails for a review. It is a bit annoying ngl)

Date of experience: January 16, 2023
Canada
1 review
0 helpful votes
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My favourite store to shop!
January 17, 2023

My favourite store to shop! It easy to shop and as a lot of choices too. It also nice to get to choose what you want than going to a tattoo shop

Date of experience: January 16, 2023
Canada
1 review
0 helpful votes
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I love my jewelry from the past
January 16, 2023

I love my jewelry from the past. Such great quality & smooth designs.

Date of experience: January 16, 2023
California
1 review
0 helpful votes
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Had an easy time getting what I wanted and in a quick short time

Date of experience: January 16, 2023
Texas
3 reviews
4 helpful votes
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I have bought many items from this site
January 16, 2023
Updated review

I have bought many items from this site. Any time I have had an issue they would resolve it with no hassle. I love their customer service and products!

Date of experience: January 16, 2023

I love this site and so far I love all of what I ordered
September 16, 2021
Previous review

I love this site and so far I love all of what I ordered. Only thing is, 2 of my things broke with in a month. But I do love all the options y'all have.

Date of experience: September 16, 2021
Virginia
1 review
0 helpful votes
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I love the selection but please make the balls for the barbells more sturdy. Having one break while trying to screw it on for the first time since receiving it makes it a waste of money on a faulty product

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2023
California
1 review
0 helpful votes
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Wonderful will looking into it more in the future will for sure buy some again

Date of experience: January 16, 2023
Canada
1 review
0 helpful votes
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Overall my experience was just ok
February 15, 2023

Overall my experience was just ok. Some jewelry was great, others I wouldn't want to order again. Good prices.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2023
Iowa
1 review
0 helpful votes
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Quick and easy with a nice discount my wife likes them

Date of experience: January 15, 2023
Canada
1 review
0 helpful votes
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Awesome quality and came in a decent amount of time

Date of experience: January 15, 2023
Texas
1 review
0 helpful votes
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I loved all of my purchases, I had no problems with purchasing and being delivered.

Date of experience: January 15, 2023
Texas
1 review
0 helpful votes
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Good……………………………………………………………………………………………………………………..

Date of experience: January 15, 2023
New York
1 review
0 helpful votes
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My piercing didn't react well to the jewelry, I'm able to only wear the set of 3

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2023
Canada
1 review
0 helpful votes
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First time buyer good experience, came in decent time everything looks cute

Date of experience: January 15, 2023
Nevada
1 review
0 helpful votes
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Everything came quick just the piercings are cheap and would like better quality

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2023
Virginia
1 review
0 helpful votes
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Very easy to navigate the site and fast shipping..

Date of experience: January 15, 2023
Maryland
1 review
0 helpful votes
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Love body candy and the large supply of options. And the value is awesome

Date of experience: January 15, 2023