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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,572 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Had issues redeeming my points, the lady was very nice and responsive

Date of experience: February 21, 2023
Ohio
1 review
0 helpful votes
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Fast shipping and beautiful products
February 21, 2023

Fast shipping and beautiful products. Love shopping here

Date of experience: February 21, 2023
Arizona
1 review
0 helpful votes
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Overall decent?
March 23, 2023

Overall decent? Not satisfied with the products. I am super sad about my piercing closing and now I have to go back and get it pierced again.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 21, 2023
New Zealand
1 review
0 helpful votes
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Excellent quality products and fast delivery. Very happy.

Date of experience: February 20, 2023
Oregon
1 review
0 helpful votes
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Tons of selection and options
February 21, 2023

Tons of selection and options. Been a customer for years!

Date of experience: February 20, 2023
VI
1 review
0 helpful votes
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Love it
February 21, 2023

Love it. It's pretty and it looks amazing on me. The belly rings are so cute.

Date of experience: February 20, 2023
California
2 reviews
0 helpful votes
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Body Candy has a lot to choose from, shipping was faster than expected.

Date of experience: February 20, 2023
Florida
1 review
0 helpful votes
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Always a great experience
February 21, 2023

Always a great experience. Trying to find cartilage earrings short enough that they don't push too far out of my ear is hard. I tried these ones because they were flat back and feel more comfortable on my ear but they were all way to long.

Date of experience: February 20, 2023
Tennessee
1 review
0 helpful votes
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Great website
February 21, 2023

Great website. Great products. Good customer service

Date of experience: February 20, 2023
Virginia
1 review
0 helpful votes
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Fast delivery
February 21, 2023

Fast delivery. No damage. Items were just as described. Very satisfied.

Date of experience: February 20, 2023
Kentucky
2 reviews
0 helpful votes
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I'm in love with all my purchases
February 21, 2023

I'm in love with all my purchases. I will order more

Date of experience: February 20, 2023
Missouri
1 review
0 helpful votes
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The service and the quality of my item was wonderful as usual! I loved my nose hoop, it is so cute!

Date of experience: February 20, 2023
Pennsylvania
3 reviews
0 helpful votes
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This is my first time shopping here, and so far there is a wide variety and an excellent sale. If the quality of the products prove to be good, I will definitely shop here again.

Date of experience: February 20, 2023
Canada
1 review
0 helpful votes
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Easy site to navigate
February 20, 2023

Easy site to navigate. Shipping took longer than I expected.

Date of experience: February 20, 2023
Canada
1 review
0 helpful votes
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This place is the ardene of piercings. Stop emailing me omg.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 20, 2023
Pennsylvania
1 review
0 helpful votes
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Loved all my pieces from body candy, extremely fast shipping, great products

Date of experience: February 20, 2023
Michigan
1 review
0 helpful votes
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Overall shipping was fast and everything but either the products break or are way too small and cut into me.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 20, 2023
Texas
1 review
0 helpful votes
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Cute jewelry but not all of it glows like it says it does

Date of experience: February 20, 2023
Pennsylvania
1 review
0 helpful votes
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I was great
February 20, 2023

I was great. Plan on continuing to shop with BodyCandy.

Date of experience: February 20, 2023
Georgia
1 review
0 helpful votes
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Amazing customer service
February 20, 2023

Amazing customer service. Everything was perfect and my one problem was resolved quickly and Hassel free

Date of experience: February 19, 2023