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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,558 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Very wonderful experience
April 5, 2023

Very wonderful experience. Lots of fun things to choose from to express myself and my style. I have very sensitive skin and severe allergies to metals. I can honestly say this brand it safe and authentic on its promises.

Date of experience: April 5, 2023
New Zealand
1 review
0 helpful votes
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The service is fine, but I find they don't fit very well for slightly thicker nostrils

Date of experience: April 4, 2023
California
1 review
0 helpful votes
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The customer service team are amazing and sweet! I had a piece that didn't fit me the way i wanted it to. But they gifted me a septum jewel of my choice which ended up fitting me perfectly! I'd definitely buy from this company again, but would be more aware of how it may fit.

Date of experience: April 4, 2023
Utah
1 review
0 helpful votes
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Good 1st time purchase
April 4, 2023

Good 1st time purchase
Why do you require at least 50 typed spaces

Date of experience: April 4, 2023
Texas
1 review
0 helpful votes
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Every piece of jewelry I get from BodyCandy is such high quality and I never have any issues with them.

Date of experience: April 4, 2023
Texas
1 review
0 helpful votes
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Always pain free shopping!
April 4, 2023
Updated review

Always pain free shopping! I always find that perfect item that seems to never be disappointing or not what it seemed to be when I saw it online,and had to get it.

Date of experience: April 4, 2023

Always pain free shopping!
February 24, 2023
Previous review

Always pain free shopping!

Date of experience: February 24, 2023
Australia
1 review
0 helpful votes
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Body candy is amazing with affordable prices and great products

Date of experience: April 4, 2023
Georgia
2 reviews
0 helpful votes
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Have had nothing but positive experiences with BodyCandy! Customer for life!

Date of experience: April 3, 2023
Alaska
1 review
0 helpful votes
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Overall there were no issues with the order or with the items.

Date of experience: April 3, 2023
Tennessee
1 review
0 helpful votes
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I usually love everything I get but this time I wasn't so pleased. The bars with the hearts hurt my piercings and it was like I was rejecting them.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2023
Mexico
1 review
0 helpful votes
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The best experience I have been to buy piercing! Quality Service :)

Date of experience: April 2, 2023
Canada
1 review
0 helpful votes
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Really slow delivery
May 2, 2023

Really slow delivery. Shipment just sat for long periods of time

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2023
Texas
1 review
0 helpful votes
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Loved everything
April 2, 2023

Loved everything. Everything came as pictured and described

Date of experience: April 2, 2023
Canada
1 review
0 helpful votes
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It was great thanks for the new piercing I can't wait to use it

Date of experience: April 2, 2023
Norway
1 review
0 helpful votes
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Very easy to place an order
April 2, 2023

Very easy to place an order. Good quality on the items.

Date of experience: April 2, 2023
Alabama
1 review
0 helpful votes
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Over all good but the mystery bag needs to be more specialized to make sure the type of peircings someone has is the right one that is sent to them.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2023
Ohio
1 review
0 helpful votes
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Everything arrived fast and was so beautiful. I will definitely be ordering again.

Date of experience: April 1, 2023
Canada
1 review
0 helpful votes
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High quality jewelry, the only body jewelry i buy anymore

Date of experience: April 1, 2023
New Mexico
1 review
0 helpful votes
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Overall loved my jewelry
April 1, 2023

Overall loved my jewelry. Great fit and looked so cute

Date of experience: April 1, 2023
GB
1 review
0 helpful votes
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Yeah was well pleased with it didn't take that long to come and it looks great

Date of experience: April 1, 2023