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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,557 reviews

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Minnesota
1 review
0 helpful votes
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It was a good experience
May 10, 2023

It was a good experience. If I need more jewelry I would use them again.

Date of experience: May 10, 2023
Arizona
1 review
0 helpful votes
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Fast shipping
May 10, 2023

Fast shipping. All my items arrived on time. This is my 4th time ordering from this site.

Date of experience: May 9, 2023
California
1 review
0 helpful votes
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Please give more discounts and a wider variety of cute double mount belly rings, including pink belly rings, and also tropical belly rings.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2023
New Jersey
1 review
0 helpful votes
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I wish you was able to
May 10, 2023

I wish you was able to. Return things because now I. Have 2 pieces I. Can't do. Anything with

Date of experience: May 9, 2023
Texas
1 review
0 helpful votes
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Good pricing, site was easy to look through. Got delivered way faster than i expected! Love it all!

Date of experience: May 9, 2023
Nevada
1 review
0 helpful votes
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Not good quality..
June 8, 2023

I ordered a couple septum rings and gages. However my septum balls break within a week or less. Don't waste your money on it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2023
Indiana
1 review
0 helpful votes
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I have bought several things and this is the first time I have ever had an issue with the hinged earrings. But I got it fixed it

Date of experience: May 9, 2023
Kentucky
1 review
0 helpful votes
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Great quality, very cute, will definitely shop here again

Date of experience: May 9, 2023
Illinois
1 review
0 helpful votes
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10/10 love it i shop here whenever i can they have some of the best quality for price jewelry out there

Date of experience: May 9, 2023

Love everything :)) this is the perfect way to spoil...
November 26, 2021
Previous review

Love everything :)) this is the perfect way to spoil anybody with piercings for Christmas and so simple with coupons all over 10/10 recommend

Date of experience: November 26, 2021
Georgia
1 review
0 helpful votes
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I didn't receive my name one the first time, but they worked hard to resend it to me at no cost! I loved the experience too

Date of experience: May 9, 2023
California
1 review
0 helpful votes
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Body candy is great, shipping is super fast, mystery bag is awesome, 3 new piercings

Date of experience: May 8, 2023
Texas
1 review
0 helpful votes
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Great product selection and prices. Quick and easy check out

Date of experience: May 8, 2023
New Zealand
1 review
0 helpful votes
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Found exactly what I wanted
May 9, 2023

Found exactly what I wanted. Felt a bit nervous about Shipping when I saw my items had gone various places in the US, then to Japan, but they made it here safely!

Date of experience: May 8, 2023
Florida
1 review
0 helpful votes
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Customer service was very helpful and efficient. They helped replace a missing order.

Date of experience: May 8, 2023
Rhode Island
1 review
0 helpful votes
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It was ok
May 8, 2023

It was ok. Just wish you could know the size of the earrings better. Because I order some that were too small for my nose. I wish they specified a lot better the sizes. Because it doesn't state difference between an 18gauge from 20gauge and the difference between 3/8,5/16 etc…….Again I order 20gauge 5/16 and small for my nose.

Date of experience: May 8, 2023
Illinois
1 review
0 helpful votes
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Very quick shipping and almost everything came exactly as it appeared in the pictures.

Date of experience: May 8, 2023
Colorado
1 review
0 helpful votes
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Got my less than a week I would definitely buy from here again

Date of experience: May 8, 2023
Ohio
1 review
0 helpful votes
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It was ok!
June 7, 2023

It was ok! You have to pay too much for jewelry that changes color

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2023
California
1 review
0 helpful votes
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Easy and fast definitely will buy from here once again. Also affordable prices always

Date of experience: May 8, 2023
Wisconsin
1 review
0 helpful votes
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Very good experience, no problems. Enjoy everything I have purchased

Date of experience: May 8, 2023