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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,537 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Amazing quality for the cost!
May 13, 2023

Amazing quality for the cost! Super durable and does not turn your skin green!

Date of experience: May 12, 2023
Florida
1 review
0 helpful votes
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It was easy to navigate their site. I had been really needing new nose jewelry. Glad to finally treat myself.

Date of experience: May 12, 2023
Michigan
1 review
0 helpful votes
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This was an awesome haul for me
May 13, 2023

This was an awesome haul for me. All my jewelry is what I expected it to be. I love sparkly and these were perfect

Date of experience: May 12, 2023
California
2 reviews
0 helpful votes
Follow Madelynn E.
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I love all the earrings I've gotten from Body Candy so far and I can't wait to add more to my collection

Date of experience: May 12, 2023
Minnesota
1 review
0 helpful votes
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Great communication and fast ship. You do send a TON of emails though.

Date of experience: May 12, 2023
Canada
1 review
0 helpful votes
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The variety pack is good, ends become loose unfortunately, have to check them daily cause I have lost an end piece.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2023
Idaho
1 review
0 helpful votes
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Fantastic thank you so much for your help and service

Date of experience: May 12, 2023
Tennessee
1 review
0 helpful votes
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I have always had a good experience with bodycandy
May 12, 2023
Updated review

I have always had a good experience with bodycandy. I had regular updates on my package and everything came through in a timely matter.

Date of experience: May 12, 2023

I was suggested a nose ring and accidentally clicked...
September 22, 2022
Previous review

I was suggested a nose ring and accidentally clicked it meaning to get septum ring. Customer service is gonna cancel my order they said so I've went ahead and reordered stuff.

Date of experience: September 22, 2022

I accidentally added a mystery nose ring and I was...
September 22, 2022
Previous review

I accidentally added a mystery nose ring and I was thinking septum ring. I'm not sure how to fix this

Date of experience: September 22, 2022
Indiana
1 review
0 helpful votes
Follow Myriah Q.
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I always love shopping with body candy never ever disappointed

Date of experience: May 12, 2023
Indiana
1 review
0 helpful votes
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My overall experience was good
June 11, 2023

My overall experience was good. First time ordering so I was skeptical. Nice jewelry for the price. I guess it's a learning experience on sizes and types needed.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2023
Massachusetts
1 review
0 helpful votes
Follow Libby F.
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Great quality jewellery, better than expected I'll be buying again

Date of experience: May 11, 2023
Ohio
1 review
0 helpful votes
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Shipping has been very disappointing for the past few months. My first package recently got lost somehow. It really just makes me not want to deal with the hassle anymore.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 11, 2023
Canada
1 review
0 helpful votes
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Was great until the items came and they were not what was purchased.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 11, 2023
Virginia
1 review
0 helpful votes
Follow anjolina T.
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Loved both belly rings, looked just like the pictures.

Date of experience: May 11, 2023
North Carolina
1 review
0 helpful votes
Follow Valerie Y.
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It was easy to select what type and style i was looking for.

Date of experience: May 11, 2023
Utah
1 review
0 helpful votes
Follow Starlyn A.
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Bodycandy is a good website to purchase body jewelry. They have lots of deals and coupons. Everything is always delivered in a timely manner. And the products themselves are beautiful!

Date of experience: May 11, 2023
Canada
1 review
0 helpful votes
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Need more barbells, best buy for face jewelry, good quality and chicken nuggets sauce and cheese with the ground beef

Date of experience: May 10, 2023
Sweden
1 review
0 helpful votes
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Very good, although delivery was a bit slower than expected..

Date of experience: May 10, 2023
Minnesota
1 review
0 helpful votes
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It was a good experience
May 10, 2023

It was a good experience. If I need more jewelry I would use them again.

Date of experience: May 10, 2023
Arizona
1 review
0 helpful votes
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Fast shipping
May 10, 2023

Fast shipping. All my items arrived on time. This is my 4th time ordering from this site.

Date of experience: May 9, 2023